Employer Industry: Technology Solutions

Why Consider this Job Opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive salary up to $70,000
- Comprehensive benefits package including medical, dental, and vision coverage
- Remote work flexibility across the U.S.
- Incentive Bonus Plans
- Generous Paid Time Off Packages

What to Expect (Job Responsibilities):
- Troubleshoot, install, and support customers on software and hardware equipment
- Provide courteous and knowledgeable troubleshooting support via phone, email, and in person
- Ensure timely and accurate setup of all systems
- Test systems to ensure functionality
- Maintain detailed documentation in the ticketing system

What is Required (Qualifications):
- 2+ years of Networking and/or Customer Service Experience
- Legal authorization to work in the U.S. indefinitely
- Associates Degree in a relevant field and 1+ years of experience OR 3+ years of equivalent work experience
- 2+ years of Networking Experience
- 2+ years of customer service experience

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience as a Support Technician in a technology-related field

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