Overview and Responsibilities

The Assessment Center Assistant is responsible for administration of multiple assessment instruments at all CVTC sites and providing clerical assistance for the Academic Advising, Student Success, and Career Development Department.

Responsibilities:

• Administer examinations for all assessment venders as needed.
• Review assessment results when needed and direct students to appropriate services.
• Travel to CVTC testing sites in Menomonie, River Falls, Eau Claire, Chippewa Falls, and Neillsville as needed.
• Update Pearson VUE Site Manager scheduling for regular semester hours and end of term testing for the 5 campuses, including General Education Development (GED) testing.
• Maintain Pearson VUE updates and security certificates throughout the year at all 5 campuses.
• Update GED testing database for scores and completers.
• Manage availability of Health Education Systems, Inc. (HESI) testing through Appointments Plus for River Falls and Eau Claire campuses.
• Manage EMPCO test availability through EMPCO website.
• Execute daily closing tasks: print testing schedules for next day, update walk-in sheets, organize and close Assessment Center.
• Provide secondary support to the Academic Advising and Student Success department by answering phones, scheduling appointments, updating monthly report information, generating score reports, and initiating reminder phone calls.
• Assist with various projects such as new procedure guidelines as new tests emerge, client reporting, and Early Alert, Registration, phone calls, and staff scheduling.
• Complete all necessary documentation prior to, during, and after each assessment session.
• Maintain certification as Pearson VUE proctor.

Required Knowledge, Skills and Abilities:

• Ability to understand and interpret assessment administration guidelines.
• Ability to be organized and handle multiple tasks and responsibilities.
• Ability to keep accurate records.
• Ability to maintain confidentiality.
• Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and sustainable practices.
• Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately, and evaluating alternatives.
• Ability to communicate effectively by speaking and writing clearly, concisely, and professionally; practicing active listening; reading critically and adapting communication for audience.
• Ability to value diversity by recognizing personal biases, adapting to culturally diverse situations, and demonstrating a commitment to equity, inclusion, and respectful interactions with persons of diverse ethnic, cultural, social-economic, or educational backgrounds.
• Intermediate knowledge of and skills with technology including software programs for communication, data collection, and decision making including, but not limited to, Microsoft Office Outlook, Word, and Excel.
• Ability to travel (i.e., access to reliable transportation) to various testing sites as needed.

Qualifications

• Associate’s degree in a human services related field.
• Minimum of two years of experience in a student services or related area, including experience with assessment, and testing.

In evaluating candidates for this position, the College may consider a combination of education, training, and experience which provides the necessary knowledge, skills and abilities to perform duties of position.The College is seeking to attract diverse instructors and staff who can inspire our increasingly diverse student population. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps.

Benefits Summary

• Employee Assistance Program (EAP)
• Professional development
• Access to expansive collection of college and public library resources for personal and professional use
• Free or low-cost services offered by CVTC program students, such as computer repair, automotive repair, Shear Inspiration Salon and Spa, and 620 West restaurant and culinary pop ups

CVTC does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding the college's non-discrimination policies: Vice President of Talent & Culture, 620 W. Clairemont Avenue, Eau Claire, WI 54701, 715-833-6334, WI Relay: 711