Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on revenue cycle management and client relationships
- Involvement in special projects and committee participation
- Develop and maintain a thorough understanding of healthcare practices and billing processes

What to Expect (Job Responsibilities):
- Provide high-quality client support to a specific set of practices
- Assist the Revenue Cycle Account Manager in report review, billing inquiries, and charge reconciliation
- Monitor the Revenue Management Report to identify and resolve accounts in EPIC Workqueues
- Conduct research and follow-up for customer service inquiries and trends
- Maintain documentation of workflows and manage shared folders

What is Required (Qualifications):
- Bachelor's degree preferred
- Previous professional billing experience preferred, particularly in an EPIC environment
- Knowledge of Microsoft Office applications, especially Excel and Outlook
- Effective communication and excellent follow-up skills
- Strong understanding of medical terminology

How to Stand Out (Preferred Qualifications):
- Experience with charge capture processes utilized by healthcare practices
- Familiarity with IPORT or EPIC queries
- Ability to guide practices in obtaining necessary equipment for billing processes

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