WTW

Assistant Manager - Background Check Vendor Management


PayCompetitive
LocationMumbai/Maharashtra
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 202302653

      Roles & Responsibilities:

      • Negotiate and implement new operating models to right size the turnaround times for the most enhanced scope of screening in WTW.
      • Identify Legacy processes which are manual in nature and build a simplified & sustainable Background screening model.
      • Conduct Quarterly vendor review
      • Engage & Contribute in existing Global Onboarding & Recruitment projects as necessary
      • Standardize the Background screening model globally
      • Expert in implementation of new regulations, transformation of processes in line with new regulations and eradication of legacy guidelines globally.
      • Represent WTW in internal and external audits
      • Review checks conducted by external vendor and highlight any anomalies to the business
      • Perform internal audits to verify accuracy of checks conducted and record results
      • Update outcome of background checks conducted in HR Systems
      • Manage queries, issues, and escalations
      • Collaborate closely with key stakeholders & Vendors on critical, overdue, complex cases and drive them to closure.

      Shift Timings - UK Shift Hours with Hybrid Work Model - 1 week from office monthly.

      Qualifications

      Skills & Competencies -

      • Excellent communication skills–oral and written
      • Ability to Challenge the Status Quo
      • Good Presentation Skills
      • Attention to detail in all aspects for work
      • Knowledge of Microsoft Office is essential, particularly Word & Excel using various functions.
      • Ability to learn and grasp new processes and systems.
      • Ability to prioritize and organize tasks and work within stiff timelines.
      • Strong team player
      • Ability to analyses and report accurately.
      • Multi-tasker
      • Logical Thinker

      Education Specification:

      • Degree qualified – a HR related degree or professional qualification is considered beneficial
      • Graduate with good Academic track record.
      • Experience in HR Shared Services is a Plus
      • Fluency in English a pre-requisite.
  • About the company

      Willis Towers Watson Public Limited Company is an Anglo-American, Irish domiciled global multinational risk management, insurance brokerage and advisory company.