Company:

Description:

Responsibilities:

• Leads on personal accounts by setting goals and implements action plans, monitoring progress, assuring service meets or exceeds client expectations, and protecting the firm from Errors & Omissions.
• Drafts essential comprehensive project documents intended for clients including: white papers, approaches, quantitative financial analyses or general presentations on new subjects or opportunities to support the creation of sales opportunities and account backing.
• Conducts research on various markets or industries as designated to find resources on new growth areas and trends for expansion for internal use to identify growth opportunities.
• Conducts and refines data analyses to support proposal creation and account-facing presentations.
• Addresses escalated issues and concerns in a timely and effective manner, helps manage expectations, mitigate relationship risks and applies judgement as to when to escalate major issues to senior level colleagues ensuring compliance.
• Offers technical and transactional support for complex or high-priority relationships when needed to ensure relationship satisfaction and facilitate a mutual internal and external understanding.
• Develops strong relationships with professional counterparts at client organizations.
• Attends and participates in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company.
• Coaches the team members through leading by example.

Job Requirements:

• Bachelor degree holder or above
• Minimum 10+ years relevant work experience in broking/insurance industry
• Good PC Skills including Excel & Power Point
• Ambitious, solution focus and strong skills in client and underwriters relationship management
• Good Command of English and Chinese

We are an Equal Opportunity Employer.

All information received will be kept in strict confidence and be used only for employment-related purposes.