Southwest Airlines
Assoc System Engineer
This job is now closed
Job Description
- Req#: R-2024-45647
The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .
Must be able to obtain a SIDA badge and meet all local airport requirements
Work with team to research problems, plan solutions, recommend software and systems, and coordinate developments in an orderly manner to meet business requirements
Monitor and test performance and capacity for potential bottlenecks, identify possible solutions, and work with partners to implement fixes
Ensure the highest levels of systems and infrastructure availability and resolve escalations of simple to medium complexity
Assist in the implementation and updates to the platform strategy and road map
Maintain awareness of technology trends in area of responsibility
Meet commitments and deliverables as related to participating on projects
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary
Provide technical guidance or support for the development or troubleshooting of systems
Review test strategies and quality standards with the Engineers on the Team
May perform other job duties as directed by Employee's Leaders
Ability to analyze and resolve problems of simple to medium complexity
Ability to understand the implications of new information for both current and future problem-solving and decision-making
Basic knowledge of hardware components, systems, software, and networking technologies
Ability to perform basic troubleshooting, root-cause analysis, solution development, and implementation within specific technology areas
Skilled in basic partnering, negotiation, and communication in working with Business Customers and Technology support
Knowledge of systems development methodologies, practices, concepts, and technologies obtained through formal training and/or work experience
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming
Ability to develop, present, and communicate ideas and strategies in both technical and user friendly language to small to medium audiences
Skilled in project management and analytical/creative problem-solving
Skilled in written, oral and interpersonal communication
Required: High School Diploma or GED
Required: Bachelor's Degree in Business, Engineering, Computer Science, or Information Systems, or related field; or equivalent formal training
Required: Entry level experience, developing skills and knowledge in system engineering
Preferred: Experience in low-voltage cabling
Preferred: Experience in racking and stacking computer equipment
Preferred: Knowledge of electrical and HVAC systems
N/A
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
- Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
- Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
- Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
- Competitive health insurance for you and your eligible dependents (including pets)
- Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
- Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
Department:
TechnologyOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.Job Description:
Job Summary
All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Associate System Engineer delivers on our Purpose by supporting the critical infrastructure rooms in the Eastern Region of the Southwest flight portfolio. This role will evaluate, develop, customize, install, and implement functionally appropriate , technically sound, and well-integrated systems in accordance with Customer requirements, and organizational methodologies and standards. The Associate System Engineer is a critical thinker who is ready to drive the future of Southwest’s Technology . This Engineer will work with large equipment (lifting 50+ lbs), travel up to 80%, and perform critical engineering duties overnight as needed – to support and minimize disruption to our operation. This System Engineer joins an important and impactful Team to our operation, and they’ll have the opportunity to learn and grow in their career with Heart each day.
Additional details:
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
Knowledge, Skills and Abilities
Education
Experience
Licensing/Certification
Physical Abilities
Other Qualifications
Pay & Benefits:
Competitive market salary from $84,350 per year to $93,700 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.Benefits you’ll love:
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.About the company
Southwest Airlines Co., typically referred to as Southwest, is one of the major airlines of the United States and the world's largest low-cost carrier.