Join a team that is changing millions of lives.

Transforming smiles , changing lives.

At Align Technology , we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

Ready to join us?

About this opportunity

The Associate ClinCheck Support Manager is responsible for building confidence to ensure that our doctors can move up the adoption ladder, progressively expanding their competence. She/He will support our customers to allow them to acquire the knowledge to apply to their own cases to build confidence in Invisalign treatment plans. This position will drive building competence by allowing doctors to learn from the expert during the treatment planning process and the use of ClinCheck tools.

In this role, you will…

• Address any questions or concerns of the Customers relating to ClinCheck software and services described on the Invisalign Doctor Site (IDS).
• Assist Customers with new functions relating to ClinCheck including ClinCheck Pro, ClinCheck 6.0 and any other update or new release of the foregoing software from time to time and other associated services.
• Assist Customers to assess case and provide guidance on case suitability.
• Review and advise on ClinCheck plan to have a more predictable set up
• Be a core member of projects for treatment planning, clinical support model projects or any other projects that require product or clinical input.
• Be responsible for Clinical Support Messaging & Protocols. Manage content, process, and message of clinical support team. Work with Costa Rica and APAC Treat centers on protocols for product and technicians.
• Engage and influence cross-functional teams to deliver an excellent clinical customer experience for all Invisalign providers.
• Drive efficiency and effectiveness through all Clinical processes.
• Participate in proactive team efforts to achieve departmental and company goals where applicable
• Comply with all safety policies, practices and procedures. Report all unsafe activities to manager and/or Human Resources
• Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team
• Other duties as assigned from time to time

In this role, you’ll need …

• Graduate of Doctorate of Dental University, Bachelor Dental school
• At least 4 years of working experience, of which 1-2 years of experience is in a corporate environment
• At least 2 years of Invisalign patient treatment planning and management at clinic
• Good technical knowledge and experience in dental
• Experience in training dentists/orthodontists
• Proficient in English
• Effective communication and presentation skill
• Regular business hours. Some outside hours in evenings and weekends, and travelling may be required from time to time

Location

• Mumbai

Sound like a good fit?

Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.

About Align

Align Technology is a publicly traded medical device company that is transforming smiles and changing lives . Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.

By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work – these are just some of the things employees say make Align Technology a great place to work.

We respect your privacy. Please review our Applicant Privacy Policies for additional information.

Global Diversity Statement:

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.

Equal Opportunity Statement

It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire.

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