Bell

Associate Computer Application Support


PayCompetitive
LocationMississauga/Ontario
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 414890

      Req Id: 414890

      At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.

      If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.

      Bell’s Field Services team is proud to be the face of the Bell brand, performing the best installation and repair services and maintaining Bell’s network for our residential and business customers.

      Name and description of the hiring department:

      The Support Field Services team is looking for a dynamic candidate to provide analytical support to Bell's Field Operations teams. This opening is an excellent opportunity for anyone interested in working in a challenging and high-profile environment.

      The job requires an individual who is open to change, has strong business acumen and is results oriented. As such, the candidate must be able to manage change while working efficiently in a collaborative environment with different business units.

      The selected candidate will be responsible for designing, developing and testing internal web applications, and supporting information system operations for our community of users.

      Job Duties / Accountabilities:

      • Offer support to existing web application & tool users by diagnosing, isolating, and de-bugging problems with existing applications
      • Build, design, develop and support new web applications in an effort to make Field Services more efficient and productive. Perform unit testing as required
      • Analyze and evaluate the requirements for change requests or new applications
      • With minimal guidance, gather and analyze information from various sources to ensure its integrity, and resolve any anomalies
      • Offer support to web application to users by diagnosing, isolating, and de-bugging problems with existing applications
      • Locate and define new process improvement opportunities in existing applications in order to achieve optimal results while ensuring accuracy and adhering to tight deadlines
      • Develop and maintain reference documents for internal customers
      • Work closely with the manager in charge of the team, and with all managers within our organization and Field Services

      Essential Qualifications / Competencies:

      • University or College degree in computer sciences or relevant experience in equivalent domain
      • Advanced knowledge of Object Oriented Programming using C#
      • Knowledge of SQL server relational database, ADO.Net and Entity framework
      • Advanced knowledge of web application development .net core 6 Framework, Typescript/Javascript
      • Knowledge of REST and WEB API. Experience in Developing, testing and consuming web services
      • Knowledge of Angular 13 and above, HTML, JSON and CSS
      • Familiar with GIT, Jira, Confluence, Visual Studio/ Visual Studio Code
      • Ability and desire to learn new technologies
      • Ability to work autonomously and as part of a team
      • Flexibility with regard to performing out-of-mandate tasks, as required
      • Ability to effectively communicate with external and internal stakeholders

      Preferred Qualifications / Competencies:

      • Hands-on software development application (project lifecycle)
      • Experience in OpenShift and containers
      • Consuming big data and events driven data using Elastic Search, Kafka
      • Automation using Selenium, Blue Prism
      • Manage deadlines and ensure effective project follow-up
      • Strong communication skills (spoken and written) conducive to addressing an audience of managers
      • Bilingualism (English and French)

      Working Conditions:

      • Remote
      • Work schedule: Monday to Friday with a work period between 8:00 a.m. and 5:00 p.m.

      #EmployeeReferralProgram

      Adequate knowledge of French is required for positions in Quebec.

      Additional Information:

      Position Type: Union
      Job Status:
      Regular - Full Time
      Job Location:
      Canada : Ontario : Mississauga || Canada : Quebec : Montreal

      Work Arrangement: Remote
      Application Deadline: 10/08/2023

      For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

      Please apply directly online to be considered for this role. Applications through email will not be accepted.

      At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

      Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at inclusion@bell.ca.

      Created: Canada, ON, Mississauga

      Bell, one of Canada's Top 100 Employers.

  • About the company

      Bell Mobility Inc. is a Canadian wireless network operator and the division of Bell Canada which offers wireless services across Canada.