Employer Industry: Home Medical Equipment Services

Why consider this job opportunity:
- Competitive pay, including holiday pay and shift pay differentials
- Best-in-class benefits, including full medical, dental, and vision coverage from your first day
- 401(k) plan with employer matching and complementary retirement planning
- Generous paid time off for vacation, sick days, and holidays
- Tuition reimbursement and student loan forgiveness programs
- Wellness and mental health assistance programs, along with back-up child and elder care support

What to Expect (Job Responsibilities):
- Serve as the primary communication point for customers, referral sources, and clinicians to facilitate the ordering and delivery of home medical equipment products and services
- Educate customers on a diverse range of home medical equipment products and provide basic technical support
- Recommend medically appropriate and cost-effective home medical equipment to meet customers' needs
- Collaborate within a team environment to enhance service delivery and customer satisfaction
- Support the overall mission of improving the comfort and quality of life for individuals recovering from illness or living with disabilities

What is Required (Qualifications):
- Minimum of 1 year of customer service experience; 2 years preferred
- Ability to work full-time, Monday through Friday, from 8:30 am to 5:00 pm in the office

How to Stand Out (Preferred Qualifications):
- Associate's Degree or Bachelor's Degree
- Certification in Medical Terminology and Medical Coding upon hire
- 1 year of experience in a patient-facing healthcare environment or in insurance registration or billing

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