Department:

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Profile

• Tech Platforms
  • Integrated Data Foundation (IDF) Business Data Delivery: We are experts in data analytics focused on the Customer and Commercial space, where we design powerful dashboards and reports that empower business leaders. Our commitment to modernization maintains our competitive edge in the ever-changing business world. We also engage in various project initiatives and collaborate seamlessly with cross-functional teams, enabling data analysis across different departments within Southwest Business Teams to drive closed-loop revenue enhancement.

Job Summary

• Provide technical support with supervision for design and deployment of a data engineering solution. Play a role in the building of analytical solutions and updating systems to accommodate changes.

Additional details

• This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington and Wyoming.
• U.S. citizenship or current authorization to work in the U.S. is required, and no current or future work authorization sponsorship available.
  

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Responsibilities

• Monitor and maintain the components of our data engineering pipeline, and various container-based services configured through UIs, SQL, PL/SQL, Python, and Shell, with code managed in GitHub, deployed through Jenkins
• Work as a part of our production support team to ensure the highest standards of product configuration that meet client requirements
• Test and troubleshoot data pipeline using sample and live client data, utilizing Jenkins, Python, and Java to automate these tests. Must be able to parse logs to determine next actions
• Utilize dashboards for Kubernetes/OpenShift to diagnose high level issues and ensure services are healthy
• Support Implementation immediately after go live and work with implementation team to transition support
• Work with data providers to clarify requirements and remove roadblocks
• Drive automation into everyday activities
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Knowledge of the practical application of engineering science and technology, including applying principles, techniques, procedures, and equipment to the design and production of various goods and services
• Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Ability to understand new information for both current and future problem-solving and decision-making
• Skilled in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem
• Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
• Ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)
• Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations)
• Ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material

Education

• Required: High School Diploma or GED
• Required: Bachelor's Degree in Business, Engineering, Computer Science, Information Systems, Cybersecurity, or related field; or equivalent formal training

Experience

• Required: Entry level experience, developing skills and knowledge in:
  • Cloud infrastructure, DataLake, AbInitio
  • ETL experience ensuring source to target data integrity.
  • Various file types (Delimited Text, Fixed Width, XML, JSON, Parque)
  • Unit Testing, Code Quality tools, CI/CD Technologies, Security and Container Technologies
  • Agile development experience and Agile ceremonies and practices
• Preferred: Knowledge or exposure to SQL and Data Analysis

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines

Pay and Benefits:

• Competitive market salary from $84,350.00 per year to $93,700.00per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
• Benefits you’ll love:
  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
  • Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck *
  • Potential for annual ProfitSharing contribution toward retirement – when Southwest profits, you profit**
  • Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.
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