This position is part of the

Administrative Professional (Employee Group)

One of Canada’s leading comprehensive universities and a Top Employer in Hamilton- Niagara, and named one of Canada’s Best Employers compiled by Forbes and Statista , Brock University is an inclusive, welcoming campus community that offers a wide range of unique career opportunities for those with passion, energy and expertise . We’re looking for team members who want to help us continue to deliver an exceptional student experience, perform impact-driven research and generate life-changing breakthroughs for our world. Ignite new possibilities for your career. Break through at Brock.

Post End Date:

Note to all candidates: This posting will close at 12:01 am on the date listed .

November 24, 2023

Please note this is a 14-month, fixed-term contract with benefits.

A Day in the Life…

Reporting to the Associate Vice-President, Ancillary Services, the Associate Director, Marketing and Business Development, Ancillary Services, leads the development and execution of a comprehensive strategic marketing and business development plan to support the achievement of Ancillary revenue growth and customer service targets across all lines of business. As a member of the senior leadership team, the Associate Director is responsible for identifying strategic business opportunities and working with Divisional leaders to develop and implement long-term marketing and growth strategies. Continuously seeking ways to enhance student, staff and community engagement, the Associate Director is responsible for expanding networks and building relationships, with both internal and external stakeholders.

As the Associate Director, Marketing and Business Development, Ancillary Services , you will:

• Develop and execute a cross-departmental marketing and business development plan in collaboration with Ancillary Services leadership to support revenue generation priorities;
• Set clear goals, metrics, and benchmarks to measure the effectiveness and efficiency of strategies;
• Provide regular analysis and reporting to Ancillary Services leadership, ensuring alignment with the University's overall strategic priorities;
• Collaborate with Ancillary Services Directors to identify and recommend programs and initiatives for sales growth and improved customer experience, providing input to AVP and senior leadership;
• Develop strategies for marketing, sales generation, and communication across all Ancillary departments while building strategic relationships to increase revenue opportunities;
• Coordinate department-specific marketing, digital, and communication strategies to drive growth in revenue and enhance brand recognition within Ancillary Services;
• Provide strategic guidance for business development, marketing campaigns, advertising, and sponsorships;
• Establish and monitor metrics and benchmarks to demonstrate effectiveness and efficiency of plans, responsiveness, and accuracy, with a focus on continuous improvement;
• Ensure consistent branding, marketing, and communication across all Ancillary units in alignment with Brock University standards and unit-specific goals;
• Lead the cross-departmental content generation strategy for Ancillary Services businesses across a wide range of channels and platforms;
• Act as key liaison between Ancillary Services and the central University Marketing and Communications team;
• Provide leadership, mentorship, coaching and motivation to staff to foster an inclusive, customer service focused culture;
• Manage annual marketing and communications budget plan based on Ancillary Services and individual Divisions’ needs, including monitoring expense targets, actuals, and variances.

What you need to Succeed…

• Bachelor’s degree in Marketing, Communications, journalism or related field;
• 5+years of related experience in communications and/or marketing, providing leadership, advise and expertise, preferably in the public sector.
• Strong strategic planning skills and a well-established reputation as a strategic thinker;
• In-depth knowledge of marketing and communication best practices, particularly in post-secondary education
• Track record of success in strategic marketing planning, campaign development, and implementation, as well as brand and change management;
• Advanced communication skills to champion change, gain support for new initiatives, and balance competing objectives when discussing sensitive topics;
• Strong interpersonal and leadership skills, capable of building relationships, developing trust, mentoring staff, and creating a culture of sales;
• Adaptable and fosters personal agility in the face of organizational changes, championing initiatives to improve performance and meet business objectives;
• Demonstrates a commitment to continuous learning and development, with strong problem-solving skills;
• Exceptional project management abilities, capable of handling multiple projects simultaneously, mentoring staff, and providing innovative solutions with a focus on the bigger picture

Preferred or Asset Skills…

• Experience in Graphics Design;
• Experience in customer service;
• Master’s Business Administration or related field.

Salary and Benefit Information

• Job Grade O, Salary Scale ($83,440- $143,040)*;
• This is a 14-montn, fixed term contract position and includes full comprehensive benefits.

*The salary range indicated is representative of all positions evaluated at this level. Actual salary is determined by assessing related skills, experience, internal equity and market competitiveness, subject to available budget.

Applicants are required to upload a resume and cover letter as part of the application process.

Brock University is actively committed to diversity and the principles of Employment Equity and invites applications from all qualified candidates. Women, Aboriginal peoples including those who identify as members of First Nations, Inuit and Métis Peoples, members of visible minorities and racialized groups, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ) persons are encouraged to apply. We will accommodate the needs of the applicants and the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the selection process, as outlined in the Employment Accommodation Policy https://brocku.ca/policies/wp-content/uploads/sites/94/Employment-Accommodation-Policy.pdf . Please advise: talent@brocku.ca to ensure your accessibility needs are accommodated through this process. Information received relating to accommodation measures will be addressed confidentially.

It is Brock University’s policy to give consideration to qualified internal applicants.

We appreciate all applications received; however, only candidates selected for an interview will be contacted.

Learn more about Brock University by visiting www.brocku.ca