Employer Industry: Real Estate Technology

Why Consider this Job Opportunity:
- Salary up to $146,400 annually
- Eligible for equity awards based on experience, performance, and location
- Comprehensive medical, dental, vision, life, and disability coverages
- Flexible remote work options available from any location within the U.S.
- Opportunities for career advancement and professional development
- Recognition as one of the 100 Best Companies to Work For and various awards for workplace culture

What to Expect (Job Responsibilities):
- Oversee initiatives for deploying new customers to Listing Showcase, ensuring exceptional onboarding experiences
- Lead and coach a team of Customer Success Managers to achieve successful client conversions
- Collaborate with Sales and Product Development/IT to align customer expectations with product capabilities
- Analyze key implementation metrics to evaluate team performance and identify improvement opportunities
- Serve as an escalation point for customer issues, maintaining high levels of customer satisfaction

What is Required (Qualifications):
- Four-year degree or equivalent experience preferred
- Previous management and technology implementation experience preferred but not required
- Excellent leadership and motivational skills
- Strong written and verbal communication and interpersonal skills
- Demonstrated proficiency with complex technology

How to Stand Out (Preferred Qualifications):
- Knowledge of the real estate industry
- Flexibility in scheduling to accommodate customer needs
- Strong analytical skills to assess and improve team performance
- Ability to adapt to a dynamic and rapidly changing environment
- Experience in coaching and developing team members

#RealEstate #CustomerSuccess #Leadership #RemoteWork #CareerGrowth

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