NHS
Associate Paediatric Audiologist/ Senior Assistant Technical Officer
This job is now closed
Job Description
- Req#: C9309-24-1360?language=en&page=1145&sort=publicationDateDesc
- oNVQ level 4 in Customer Care, Healthcare Science or Information Technology, or equivalent
- o5 GCSEs at grade A* to C, including a science subject, English and Maths, or equivalent
- oKnowledge of different types and degrees of hearing loss
- o2 A levels in science / maths / IT or similar, or equivalent
- oExperience in a customer care environment
- oExperience working with hearing aids and repairs
- oUnderstanding or knowledge of the NHS
- oKnowledge and skill in use of computer programmes including Word and Excel, and evidence of ability to learn to use new software
- oAbility to deal regularly and appropriately with angry, frustrated or distressed individuals
- oExcellent customer care skills
- oKnowledge of NHS and audiology computer systems
- oExcellent communication skills
- oGood command of English both written and verbal
- oAbility to work well in a team
- oAbility to work without supervision and work independently following relevant procedures, guidelines and policies.
- oEffective IT skills including experience of Microsoft Office and Audiology software systems.
- oHighly developed skills where accuracy is important, such as taking ear impressions, use of probe tube microphone measurements.
- oNVQ level 4 in Customer Care, Healthcare Science or Information Technology, or equivalent
- o5 GCSEs at grade A* to C, including a science subject, English and Maths, or equivalent
- oKnowledge of different types and degrees of hearing loss
- o2 A levels in science / maths / IT or similar, or equivalent
- oExperience in a customer care environment
- oExperience working with hearing aids and repairs
- oUnderstanding or knowledge of the NHS
- oKnowledge and skill in use of computer programmes including Word and Excel, and evidence of ability to learn to use new software
- oAbility to deal regularly and appropriately with angry, frustrated or distressed individuals
- oExcellent customer care skills
- oKnowledge of NHS and audiology computer systems
- oExcellent communication skills
- oGood command of English both written and verbal
- oAbility to work well in a team
- oAbility to work without supervision and work independently following relevant procedures, guidelines and policies.
- oEffective IT skills including experience of Microsoft Office and Audiology software systems.
- oHighly developed skills where accuracy is important, such as taking ear impressions, use of probe tube microphone measurements.
Job summary
Are you highly motivated and enthusiastic with excellent communication, administrative and organisational skills looking for a rewarding and dynamic role?
The RNENT & ED Hospitals (UCLH) are recruiting a Senior Assistant Technical Officer/ Associate Paediatric Audiologist on a permanent basis for 37.5 hours per week.
Previous experience in Audiology is desirable but not essential. This role will be a great opportunity to work in a team of paediatric audiologists and work alongside multidisciplinary teams.
Paediatric Audiology has undergone a lot of changes throughout the years, and we are looking for an individual who can be part of a team who is keen to improve service delivery.
Main duties of the job
The successful candidate will be assisting in paediatric audiology assessments and performing a variety of tasks including carrying out hearing aid repairs, ordering stock and responding to patient queries and correspondence. There is an opportunity for the post holder to develop their skills and interests in the field of Paediatric Audiology.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Date posted
06 September 2024
Pay scheme
Agenda for change
Band
Band 4
Salary
£31,944 to £34,937 a year Per annum inclusive of HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
309-UCLH-5071
Job locations
Royal National ENT and Eastman Dental Hospitals
47- 49 Huntley Street
London
WC1E 6DG
Job descriptionJob description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425
Person SpecificationPerson Specification
Knowledge and Qualifications
Essential
Desirable
Experience
Essential
Desirable
Skills and Abilities
Essential
Desirable
Communication
Essential
Personal and People Development
Essential
Specific Requirements
Essential
Knowledge and Qualifications
Essential
Desirable
Experience
Essential
Desirable
Skills and Abilities
Essential
Desirable
Communication
Essential
Personal and People Development
Essential
Specific Requirements
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
Royal National ENT and Eastman Dental Hospitals
47- 49 Huntley Street
London
WC1E 6DG
Employer's website
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
Royal National ENT and Eastman Dental Hospitals
47- 49 Huntley Street
London
WC1E 6DG
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.