Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $21.00 per hour
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient experience and satisfaction
- Consistent work schedule, Monday to Friday

What to Expect (Job Responsibilities):
- Handle inbound and outbound calls to assist patients with inquiries
- Provide one-call resolution for patient inquiries and follow up on escalated issues
- Educate patients on understanding their Explanation of Benefits (EOB)
- Process payments and provide requested documentation and records
- Verify insurance and update demographic information as needed

What is Required (Qualifications):
- High school diploma or GED required
- Strong customer service experience preferred
- Experience in accounts receivable, billing, or insurance verification preferred
- Previous healthcare experience preferred
- Bilingual preferred

How to Stand Out (Preferred Qualifications):
- Experience in customer service within a healthcare environment
- Knowledge of insurance contracts and payment processes
- Proficiency in handling accounts receivable and billing inquiries

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