AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Key Responsibilities

• Provide input, feedback & approvals into Change, Release & Deployment processes & schedules ensuring minimal impact & downtime.
• Approve readiness for support transition & serve as escalation point.
• Managing through the Managed Service Providers to ensure quality outcomes.
• Measure & track providers performance against SLAs & address w/corrective actions.

Education & Exp erience

Must have a Bachelor’s Degree in Computer Science, Information Technology, or related field & 5 yrs exp in (i) providing integrations software support (Tibco, Apigee, SAP-PI, or similar); (ii) supporting EDI (Electronic Data Interchange) transactions covering Order to Cash, Purchase to Pay, Inventory & Logistics, & Banking transactions in a pharmaceutical industry environment; & (iii) working w/infrastructure & operations to plan, review & optimize compute, storage, and memory storage. Of experience required, must also have 2 years of experience in: (i) triaging multiple severity 2 & 3 production issues on tier 1 & tier 2 applications; (ii) recommending observability tools to increase production systems reliability; & (iii) creating, updating & executing production playbooks & disaster recovery planning for multi-tiered applications.

Experience may be gained concurrently. This position is eligible for a hybrid work arrangement, up to 2 days work-from-home.

Up to 10% domestic travel required.

Salary Range: $174,000 - $178,500 per year

Apply online at https://careers.abbvie.com/en. Refer to Req ID: REF38596F

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We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term and long-term incentive programs.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html