Job Description:

Role Summary/Purpose:

The role of an Assistant Vice President (AVP), Credit Operational Risk (COR) is responsible for supporting the head of Credit Operational Risk with executing an independent oversight framework for Synchrony’s Credit organization. The AVP will support the team by completing

conformance reviews, monitoring fraud risk and helping with the issue management processes. This role reports to the VP, Credit Operational Risk. The COR team is part of the Credit Risk Oversight team, who is part of the broader Risk organization.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Perform independent assessments of Credit-related Operational Risks including reviewing key controls and processes to assess effectiveness and conformance to policies and procedures while supporting Project Eagle by challenging the Risk Control Self-Assessment documentation

• Assist the VP of Credit Operational Risk (COR) and independently conduct reviews included in the annual plan.

• Document work papers and assist in the preparation and drafting of the preliminary report to discuss with the COR Team Lead and SVP, Credit Risk.

• Participate in the on-going monitoring of issues and process breakdowns and ensure that the proper documentation protocol is being followed and that action plans are developed to mitigate the underlaying risk.

• Provide updates to the Credit Risk Sub-Committee, if needed on thematic and/or emerging issues arising from completed reviews.

• Assist the VP of COR with setting the annual Risk Appetite limits for fraud losses and monitoring the performance against the limits to report out to senior leadership.

• Assist in compiling materials for internal and external audits, as well as regulatory examinations.

• Build and maintain relationships with peer colleagues within Risk and other lines of defense.

• Proactively look for and identify opportunities across Synchrony to implement risk monitoring solutions to improving the efficiency and effectiveness of our risk oversight.

• Participate on broader Credit Risk Oversight team special projects/initiatives.

Qualifications/Requirements:

• Bachelor’s degree in Risk or a Financial Services related field (Business, Economics, Finance, Accounting, Math/Stat,etc.) and 4+ years of relevant Risk, Credit, Audit experience in the financial services or banking industry

• In lieu of a Bachelor's Degree, a High School Diploma / GED with a minimum of 8+ years of financial services or banking industry experience

• Strong PC proficiency in Microsoft Suite, including Word, Excel and PowerPoint

Desired Characteristics:

• Prior work experience in risk oversight, testing, or audit highly preferred

• Prior experience in consumer banking/finance industry with a good understanding of the regulatory environment

• Strong process orientation and analytical skills; ability to gain a deep understanding of key systems, tools and processes used across Synchrony

• Strong communication (verbal and written) and interpersonal skills

• Highly motivated and able to work well under pressure with an ability to take initiative and work independently to accomplish goals on complex, time sensitive projects

• Proven analytical skills with a strong attention to detail

Grade/Level: 10

The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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