Employer Industry: Contact Center Solutions

Why consider this job opportunity:
- Salary up to $16.00/hour, determined by experience and job-related factors
- Paid training and early access to earned wages via PayActiv
- Comprehensive benefits including medical, dental, and vision insurance
- Flexibility to work remotely, ensuring a better work-life balance
- Opportunities for career advancement within the organization
- Employee discounts available

What to Expect (Job Responsibilities):
- Manage assigned customer accounts through phone and email communication, ensuring accurate documentation
- Handle tax-related tasks, including sending forms, uploading documents, and assisting with corrections
- Prepare and distribute monthly aging reports for customers
- Investigate tax claims and conduct payment investigations
- Utilize Microsoft Excel for various tasks, requiring strong Excel skills

What is Required (Qualifications):
- Must be 18 years of age or older
- High School Diploma or equivalent required; BA degree preferred
- Excellent written and oral communication skills
- Call center or collections experience preferred
- Ability to apply basic mathematical concepts and maintain engagement on calls

How to Stand Out (Preferred Qualifications):
- Experience in a call center or collections environment
- Proficiency in using multiple technology platforms while providing customer service
- Strong attendance record and reliability
- Ability to work in a dedicated workspace free from distractions
- Typing assessment completion

#ContactCenter #CustomerService #RemoteWork #CareerGrowth #CompetitivePay

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.