Employer Industry: Contact Center Solutions

Why consider this job opportunity:
- Salary up to $16.00/hour, determined by scope of responsibility, experience, and location
- Paid training to enhance your skills
- Comprehensive medical, dental, and vision insurance
- Flexibility to work remotely, promoting work-life balance
- Opportunities for career advancement within the organization
- Early access to earned wages via PayActiv, allowing access to up to 50% of earned wages (capped at $500 per pay period)

What to Expect (Job Responsibilities):
- Manage assigned customer base through phone calls and email communication, ensuring appropriate documentation
- Handle tax-related tasks, including sending forms, uploading tax documents, and assisting with form corrections
- Prepare and distribute monthly aging reports for all customers
- Investigate tax claims and conduct payment investigations for customers
- Utilize Microsoft Excel for various tasks, including analyzing large datasets and navigating multiple systems

What is Required (Qualifications):
- Must be 18 years of age or older
- High School Diploma or equivalent required; BA degree preferred
- Call center or collections experience preferred
- Excellent written and oral communication skills
- Ability to remain engaged on the phone throughout your shift with minimal distractions

How to Stand Out (Preferred Qualifications):
- Previous experience in a call center or collections environment
- Strong computer/technology skills and ability to operate multiple windows and tabs smoothly
- Superb attendance record to ensure availability for customer needs

#ContactCenter #CustomerService #RemoteWork #CareerAdvancement #PaidTraining

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.