About Masco Support Services:

Masco Support Services, a division of Masco Corporation, is a dynamic team dedicated to exceeding our customer’s expectations. We are a group of customer-centric organizations providing practical analytics, relevant customer insights, and targeted project execution. Supporting multiple retailers, we fully use our shared resources and processes to provide our Masco family of brands value driven customer support and coordinated service solutions.

Work Responsibilities:

• Manage B2B site experience and support D2C website; develop strategies that drive growth of sales and expand client base

• Identify new business opportunities and proactively prospect new B2B clients while maintaining relationships with existing customers

• Responsible for the day-to-day management of the product assortments on both B2B and D2C sites as it relates to item data, content, and pricing

• Monitor and track sales data to achieve revenue and profitability goals

• Collect and interpret online sales data, website traffic, and customer behavior to identify trends and actionable insights on B2C and B2B sites

• Optimize online campaigns and promotions and evaluate performance based on sales, conversion, and return on investment

• Analyze pricing, inventory, and product performance to increase profitability and inventory turnover

• Responsible for the day-to-day management of B2C eCommerce assortment as it relates to product data, content, and pricing

• Assist in launching and leading e-commerce marketplaces

Diverse Skills and Experience That You Will Bring to the Role:

• Bachelor’s degree or equivalent experience with an emphasis in eCommerce, marketing, business, or similar field required

• 1-3 years of eCommerce experience and 3-5 years of Sales experience required. Experience working for a B2B organization desired

• High level of proficiency in Microsoft Excel

• Strong analytical and problem-solving skills with the ability to translate data into actionable insights

• Knowledge of establishing and managing e-commerce marketplaces (e.g. Amazon, eBay, Walmart, Shopify)

• Understanding of retail analytics

• Proficiency in data analysis tools and techniques

• Demonstrated initiative and close attention to detail with the ability to manage multiple projects simultaneously

• Demonstrated written and oral communication skills. Position will require clear communication between cross-functional teams.

• Some travel may be required - up to 10%.

What We Offer:

• Competitive salary plus bonus-earning potential

• Discretionary time off policy & company paid holidays

• Healthcare benefits including medical, dental, and vision

• 401K saving plan with company match

• Monthly cell phone allowance

• Tuition assistance program

• Profit Sharing eligibility