Apply your sound judgement and analytical skills in a key leadership role

Within the Communications, Learning and Engagement (CLE) division of the BC Public Service Agency, the Corporate Communications and Branding (CCB) branch leads and coordinates corporate communications and employee engagement, including strategic communications, writing and editorial services, graphic design, web and online communications and multimedia production.

The Supervisor, Content Strategist provides leadership to enhance service delivery on the web through the creation, delivery and governance of accessible and clear content. This position oversees a team of writers focusing on plain language and accessible content focused on HR information and services for BC Public Service employees. The team makes sure Careers & MyHR content is accessible, written in plain language and designed for best user experience.

Job Requirements:

• Degree in English, Communications, Library Science, User Experience Design, Computer Science or a related field OR
• Diploma in English, Communications, Library Science, User Experience Design, Computer Science or a related field plus two (2) year of related experience; OR
• An equivalent combination of education and experience may be considered
• Experience supervising staff
• Experience with content strategy work, including accessibility best practices and plain language writing
• 1 year of experience with writing and editing in a professional capacity
• 1 year of experience practicing user experience design and content development
• 1 year of experience preparing and delivering effective presentations
• Experience with CMS Lite or other content management systems (for example, WordPress, Drupal)

Preference may be given to applicants with 1 or more of the following:

• Experience using Customer Relationship Management system (CRM)
• Experience communicating complex issues clearly and adapt writing style for audience
• Experience with web properties and information architecture
• Experience with service design
• Experience with analytics gathering and reporting
• Candidate with more than the required amount of experience above

For questions regarding this position, please contact Stacie.Mitchell@gov.bc.ca

About this Position:
Currently there is 1 temporary opportunity available until June 30, 2024.
This position can be based in any Public Service Agency office. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.
Flexible work options are available; this position may be able to work up to 5 days at home per week as per the Telework Agreement.
An eligibility list may be established for future temporary and/or permanent opportunities.
The recruitment process for this competition may take place virtually.
Employees of the BC Public Service must be located in BC at the time of employment.
This position is excluded from union membership.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.

Additional Information:
A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.