NHS
Band 3 Freedom of Information Support Officer
This job is now closed
Job Description
- Req#: C9162-23-1155?language=en&page=627&sort=publicationDateDesc
- Experience of work in a public sector, healthcare or hospital setting
- Knowledge of FOI and EIR legislation
- Experience in a comparable role, dealing with FOI requests
- Excellent written and verbal communication ability
- Highly IT literate with command of MS Office products - especially Word and Excel
- Proven ability to work effectively in a team environment or independently as required
- Experience of work in a public sector, healthcare or hospital setting
- Knowledge of FOI and EIR legislation
- Experience in a comparable role, dealing with FOI requests
- Excellent written and verbal communication ability
- Highly IT literate with command of MS Office products - especially Word and Excel
- Proven ability to work effectively in a team environment or independently as required
Job summary
The Information Governance (IG) Department are looking for a Freedom of Information (FOI) Support Officer as a permanent member of the team. The successful candidate will effectively manage FOI requests in-line with the FOI Act. They will liaise with departments to provide accurate, relevant and prompt responses with deadlines as well as provide guidance and to understand their role and responsibilities in the FOI process, and the importance of meeting deadlines. You will also provide advice and assistance to FOI/EIR applicants including how to access information from the Trust. The ideal candidate would have good working knowledge of the Freedom of Information Act and is looking to develop their skills and knowledge. They will be a motivated and enthusiastic professional with a good level of interpersonal and communication skills. Knowledge and experience of Information Governance principles and relevant legislation in a healthcare setting will be highly desirable. This is an ideal development role to any candidate looking to gain experience in data protection and practical application of relevant law.
Main duties of the job
On a daily basis you will log and respond to all FOI requests promptly via email mailboxes and in relvant spreadsheets. Initial equests will be triaged with key requests being escalated to relevant teams and departments for responses. Once FOIs are resolved, To liaise with the Information Governance Manager and the Communications team to resolve more complex FOI issues. As part of the role you would also be expected to provide support to the Head of Information Governance and Health Records in handling internal reviews, complaints and appeals in regard to FOI requests.
About us
Under the leadership of our Chair Jacqui Smith and Matthew Trainer, our Chief Executive, we provide care for the residents of three of the most diverse London boroughs. More than half of our 7,500 strong workforce are from black, Asian and minority ethnic groups and most live in Barking and Dagenham, Havering and Redbridge. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.
Our services include all the major specialties of large acute hospitals, operating from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We also provide outpatient services at Brentwood Community Hospital, Barking Hospital, Loxford Polyclinic, and Harold Wood Polyclinic. We have two of the busiest emergency departments in London.
As we recover from Covid-19, we're proud to be leading the way nationally in reducing the time our patients wait to get the treatment they need. The pandemic provided the drive forour teams to innovate and change.
We know we have more work to do to improve waiting times for urgent and emergency care, and our performance against the four-hour emergency access standard remains challenged, in comparison to many other London trusts.
We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We're also pleased to be part of the NEL Cancer Alliance.
Date posted
30 November 2023
Pay scheme
Agenda for change
Band
Band 3
Salary
£10,852 to £11,460 a year per annum inclusive
Contract
Permanent
Working pattern
Part-time
Reference number
162-5597-SH
Job locations
Queens Hospital
Romford
RM7 0AG
Job descriptionJob description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a 6 month probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the application form or if you require any adjustments (for applicants with a disability) can be made to Stefan Heins, Recruitment Advisor, on 01708435000 ext 5933. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a 6 month probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the application form or if you require any adjustments (for applicants with a disability) can be made to Stefan Heins, Recruitment Advisor, on 01708435000 ext 5933. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Person SpecificationPerson Specification
Experience/Knowledge
Desirable
Skills/Abilities
Essential
Experience/Knowledge
Desirable
Skills/Abilities
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Barking, Havering and Redbridge University Hospitals NHS Trust
Address
Queens Hospital
Romford
RM7 0AG
Employer's website
https://www.bhrhospitals.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Barking, Havering and Redbridge University Hospitals NHS Trust
Address
Queens Hospital
Romford
RM7 0AG
Employer's website
https://www.bhrhospitals.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.