Job description

Job responsibilities

Job Summary:

To deliver care in accordance with national and local priorities, policies, procedures, and guidelines and as delegated by the Guildford and Waverley GP practices. The hours available to work are predominately Tuesdays with opportunities to work evenings and Saturdays.

Job Purpose:

We are seeking Health Care Assistants to work in our Adult Eating Disorder service on Tuesdays 9am 1pm & 1pm -5pm on a zero hours contract providing health checks. You will deliver health care activities working independently, without direct supervision, providing BP monitoring, phlebotomy and ECGs. You will be based in a Guildford GP Practice where there are other registered health care professionals onsite.

Procare Philosophy and Values Framework

The post holder will ensure that patients, services users, families and carers have a positive safe and high quality experience when accessing and receiving care, treatment, advice and support from Procare employees and will ensure learning is shared and embedded in situations where things did not go as well as they should have.

Patients are the most important people in the health service and are at the centre of primary and community health care services. As patients and carers are the experts in how they feel and what it is like to live with or care for someone with an illness or condition, all Procare employees are guided by real experience of our services to guide quality and service improvements. Underpinning this philosophy is a Values Framework using the mnemonic PATIENT with the expectation that all Procare employees demonstrate behaviours both during the recruitment and selection process and every day at work against each area in the Values Framework

Procare PATIENT Values Framework:

Person centred care with a client centred focus

Achieves clinical excellence, and inspires others

Teamwork, working together in an integrated environment because everybody matters

Integrity, in all that we do

Experiences, are used for quality improvement and continuous learning

New ideas, for clinically and cost-effective care

Takes care of self, our own personal wellbeing is paramount

KEY RESPONSIBILITIES:

Communication / IT

Communicates effectively with patients, carers, and colleagues maintaining positive working relationships

Ensures that patients are always treated safely and courteously

Uses empathetic and effective communication skills for a wide range of patients, including those with mental or physical impairment or where there may be language barriers; and where information may be sensitive

Able to use electronic communication and keep accurate patients records in line with policy and procedures

Documents accurate and concise information on all care given to patients in the patients electronic care record on EMIS and on clinical paper records

Respects confidential information obtained in the course of work and refrain from disclosing such information to anyone other than professional staff directly concerned with the patients care or other authorised person

Aware of and work within the Data Protection Act and follow local codes of practice to ensure appropriate action is taken to safeguard confidential information

Record activity data accurately, ensuring that the deadline for entry on to the computer system is met

Uses clinical IT systems for the recording, monitoring and compilation of training, audits and service records

Implements, monitors, maintains and records agreed standards of care

Encourages feedback from colleagues, patients, and carers

Quality / Safety / Patient Care

Delivers nursing care within GP practices as delegated by the Registered Nurses or GP and in accordance with own competencies.

Promotes the safety and wellbeing of patients, colleagues, and other persons, and assist in ensuring a safe working environment

Assists in the technical aspects of nursing care e.g. phlebotomy, ECG, wound care, health checks etc.

Reports any changes in condition of the patient to the Registered Nurse or GP onsite.

Identifies and concerns regarding patients health and report in a timely manner to the Registered Nurse or GP

Aware of the procedure to be followed in cases of Fire, Cardiac Arrest, collapse, and any other emergency

Ensures all untoward incidents, accidents and areas of clinical risk are identified and reported to the lead nurse in accordance with policy

Participates in surveys and audits as required

Aware of budgetary issues and the needs for effective use of resources

Medicines Management and infection control

Undertake all aspects of medicines management related activities in accordance within the companys medicines policies to ensure the safe, legal and appropriate use of medicines.

Able to have a clear understanding of all the Organisational policies in relation to infection control

To have a clear understanding of the sharps policy and action to take if any needle stick injury occurs.

To demonstrate good infection control measures, including donning and doffing PPE.

Development of Self and Others

Works unsupervised and is accountable for own actions while providing direct patient care

Maintains knowledge and works within policies and procedures

Responsible for the self- development of skills and competencies through participation in learning and development activities, completion of the care certificate and maintains up to date relevant knowledge / skills

Keeps up to date with job knowledge by participating in educational opportunities, reading professional publications, and maintaining training portfolio

Actively participates in internal and external training as appropriate to personal and team skills development

Responsible for ensuring mandatory training is kept up to date according to legislation and to local policies

Ability to work flexibly to provide an innovative and effective service to meet the needs of the patients

Participates in the orientation and induction of new staff and students

Job responsibilities

Job Summary:

To deliver care in accordance with national and local priorities, policies, procedures, and guidelines and as delegated by the Guildford and Waverley GP practices. The hours available to work are predominately Tuesdays with opportunities to work evenings and Saturdays.

Job Purpose:

We are seeking Health Care Assistants to work in our Adult Eating Disorder service on Tuesdays 9am 1pm & 1pm -5pm on a zero hours contract providing health checks. You will deliver health care activities working independently, without direct supervision, providing BP monitoring, phlebotomy and ECGs. You will be based in a Guildford GP Practice where there are other registered health care professionals onsite.

Procare Philosophy and Values Framework

The post holder will ensure that patients, services users, families and carers have a positive safe and high quality experience when accessing and receiving care, treatment, advice and support from Procare employees and will ensure learning is shared and embedded in situations where things did not go as well as they should have.

Patients are the most important people in the health service and are at the centre of primary and community health care services. As patients and carers are the experts in how they feel and what it is like to live with or care for someone with an illness or condition, all Procare employees are guided by real experience of our services to guide quality and service improvements. Underpinning this philosophy is a Values Framework using the mnemonic PATIENT with the expectation that all Procare employees demonstrate behaviours both during the recruitment and selection process and every day at work against each area in the Values Framework

Procare PATIENT Values Framework:

Person centred care with a client centred focus

Achieves clinical excellence, and inspires others

Teamwork, working together in an integrated environment because everybody matters

Integrity, in all that we do

Experiences, are used for quality improvement and continuous learning

New ideas, for clinically and cost-effective care

Takes care of self, our own personal wellbeing is paramount

KEY RESPONSIBILITIES:

Communication / IT

Communicates effectively with patients, carers, and colleagues maintaining positive working relationships

Ensures that patients are always treated safely and courteously

Uses empathetic and effective communication skills for a wide range of patients, including those with mental or physical impairment or where there may be language barriers; and where information may be sensitive

Able to use electronic communication and keep accurate patients records in line with policy and procedures

Documents accurate and concise information on all care given to patients in the patients electronic care record on EMIS and on clinical paper records

Respects confidential information obtained in the course of work and refrain from disclosing such information to anyone other than professional staff directly concerned with the patients care or other authorised person

Aware of and work within the Data Protection Act and follow local codes of practice to ensure appropriate action is taken to safeguard confidential information

Record activity data accurately, ensuring that the deadline for entry on to the computer system is met

Uses clinical IT systems for the recording, monitoring and compilation of training, audits and service records

Implements, monitors, maintains and records agreed standards of care

Encourages feedback from colleagues, patients, and carers

Quality / Safety / Patient Care

Delivers nursing care within GP practices as delegated by the Registered Nurses or GP and in accordance with own competencies.

Promotes the safety and wellbeing of patients, colleagues, and other persons, and assist in ensuring a safe working environment

Assists in the technical aspects of nursing care e.g. phlebotomy, ECG, wound care, health checks etc.

Reports any changes in condition of the patient to the Registered Nurse or GP onsite.

Identifies and concerns regarding patients health and report in a timely manner to the Registered Nurse or GP

Aware of the procedure to be followed in cases of Fire, Cardiac Arrest, collapse, and any other emergency

Ensures all untoward incidents, accidents and areas of clinical risk are identified and reported to the lead nurse in accordance with policy

Participates in surveys and audits as required

Aware of budgetary issues and the needs for effective use of resources

Medicines Management and infection control

Undertake all aspects of medicines management related activities in accordance within the companys medicines policies to ensure the safe, legal and appropriate use of medicines.

Able to have a clear understanding of all the Organisational policies in relation to infection control

To have a clear understanding of the sharps policy and action to take if any needle stick injury occurs.

To demonstrate good infection control measures, including donning and doffing PPE.

Development of Self and Others

Works unsupervised and is accountable for own actions while providing direct patient care

Maintains knowledge and works within policies and procedures

Responsible for the self- development of skills and competencies through participation in learning and development activities, completion of the care certificate and maintains up to date relevant knowledge / skills

Keeps up to date with job knowledge by participating in educational opportunities, reading professional publications, and maintaining training portfolio

Actively participates in internal and external training as appropriate to personal and team skills development

Responsible for ensuring mandatory training is kept up to date according to legislation and to local policies

Ability to work flexibly to provide an innovative and effective service to meet the needs of the patients

Participates in the orientation and induction of new staff and students

Person Specification

Experience

Essential

• Experience of routine tests and sample
• Experience of working as a health care assistant in Primary Care

Knowledge & Skills

Essential

• Knowledge of Primary Care health care practice to include venepuncture, monitoring BP, ECGs and wounds.
• Awareness of Health and Safety and Infection Prevention and Control practices
• Able to use databases and other IT programmes, including EMIS and MicroSoft Word.
• Analytical skills to resolve day to day issues such as inaccurate or missing information on request forms
• To escalate concerns to appropriate individuals

Qualifications

Essential

• Evidence of a good level of education
• NVQ Level 2, or equivalent
• O Level/GCSE standard English and Mathematics or equivalent

Experience

Essential

• Experience of routine tests and sample
• Experience of working as a health care assistant in Primary Care

Knowledge & Skills

Essential

• Knowledge of Primary Care health care practice to include venepuncture, monitoring BP, ECGs and wounds.
• Awareness of Health and Safety and Infection Prevention and Control practices
• Able to use databases and other IT programmes, including EMIS and MicroSoft Word.
• Analytical skills to resolve day to day issues such as inaccurate or missing information on request forms
• To escalate concerns to appropriate individuals

Qualifications

Essential

• Evidence of a good level of education
• NVQ Level 2, or equivalent
• O Level/GCSE standard English and Mathematics or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Procare Health Limited

Address

Haslemere District Hospital

Church Lane

Haslemere

Surrey

GU27 2BJ

Employer's website

https://www.procarehealth.co.uk/ (Opens in a new tab)