NHS

Bank Healthcare Support Worker


PayCompetitive
LocationChertsey/England
Employment typeOther

This job is now closed

  • Job Description

      Req#: C9323-25-0204?language=en&page=978&sort=publicationDateDesc

      Job summary

      Bank Healthcare Support Worker opportunities

      We are looking for experienced Healthcare Support Workers to register with our temporary staffing - Bank on Us service. You must have a minimum of twelve months continuous, recent experience employed directly by the NHS as a Health Care Support Worker as well as having achieved the care certificate through the NHS.

      Applicants must also have excellent communication and IT skills as well as a compassionate nature and a desire to provide high standards of care to our patients.

      There are a variety of hours and shifts available across the different Trust sites and departments. and we are particularly keen to hear from people who are interested in working day shifts. Most shifts would be on the St Peter's site and as a Bank only contract the Trust has no obligation to offer regular hours.

      Once you have completed the Bank Pre-Registration process you will be booked to attend the Trust's Induction Programme which is 10 days. This commitment is required to support and enhance your current skills and knowledge.

      Or alternatively we are accepting applications from student nurses undertaking placements with Ashford and St Peter's, in your supporting statement please highlight which areas you have completed placements.

      For further information regarding the role please contact Lisa Punter Lead Nurse Workforce via e-mail to lisa.punter@nhs.net

      Main duties of the job

      Our Healthcare Support Workers are at the heart of providing direct patient centred care, supporting the Registered Nurses and Nursing Associates as well as the wider Multi-Disciplinary Teams.

      The role is varied, equally challenging and rewarding, where you will have the opportunity to really make a difference to the experience of our patients. This could be by supporting patients in their rehabilitation and recovery following an operation or a period of acute illness, caring for patients upon admission to hospital in a fast-paced environment supporting the medical and nursing teams or providing holistic and compassionate care for our more vulnerable patients or those at the end of their life.

      About us

      Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

      Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

      We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

      Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.

      We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.

      We can offer you the full range of NHS benefits/discounts and in addition:

      • Excellent pension scheme and annual leave entitlement
      • On-site Nurseries
      • On-site staff cafes
      • On-site parking
      • Support in career development
      • Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics

      Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

      For more information about a career at ASPH please visit:www.asph-careers.org

      Date posted

      04 April 2025

      Pay scheme

      Agenda for change

      Band

      Band 3

      Salary

      Depending on experience

      Contract

      Bank

      Working pattern

      Flexible working

      Reference number

      323-ACS6938-SS

      Job locations

      St Peter's Hospital

      Guildford Road

      Chertsey

      KT16 0PZ


      Job description

      Job responsibilities

      Working as a Bank Healthcare Support Worker in a variety of wards / departments within the hospital setting.

      Carry out assigned tasks involved with direct patient care whilst maintaining the privacy and dignity of patients. This will be whilst demonstrating excellent care, compassion and communication, and in support of and supervised by a Registered Nurse or Nursing Associate, incorporating:

      Continence Management

      Nutrition & Hydration

      Undertaking and recording of Vital Signs

      Moving & Handling of patients to support independence

      Infection Prevention and Control

      Safeguarding of adults and children.

      See full job description for full details

      Job description

      Job responsibilities

      Working as a Bank Healthcare Support Worker in a variety of wards / departments within the hospital setting.

      Carry out assigned tasks involved with direct patient care whilst maintaining the privacy and dignity of patients. This will be whilst demonstrating excellent care, compassion and communication, and in support of and supervised by a Registered Nurse or Nursing Associate, incorporating:

      Continence Management

      Nutrition & Hydration

      Undertaking and recording of Vital Signs

      Moving & Handling of patients to support independence

      Infection Prevention and Control

      Safeguarding of adults and children.

      See full job description for full details

      Person Specification

      Attitude, Behaviour and Values

      Essential

      • Always puts patients first, Customer service focus, Willing and able to take personal responsibility, Demonstrates passion for excellence, Seeks out and takes opportunities for improving the service offered, Takes pride in their work and their team, Flexible in their attitudes and behaviours to support team working and delivery of objectives, Respects, values and cares for others, Supports learning and development of self and others, Supports and promotes equality, diversity and inclusion

      Experience

      Essential

      • A minimum of twelve months continuous and recent employment as a Health Care Support Worker in the NHS.

      Skills

      Essential

      • Must be able to demonstrate, in relation to patients, visitors, colleagues and other individuals connected with the Trust and NHS: Effective communication, Required IT skills, Caring and Compassionate, Empathy and understanding, Ability to provide excellent patient centred care, Inclusivity, Excellent time management, Team worker, Ability to prioritise appropriately, Ability to advocate for others as required

      Qualifications

      Essential

      • Functional level of English and Math Care Certificate in an acute Trust

      Desirable

      • Health and Social Care Level 2

      Knowledge

      Essential

      • oTrust vision, values and behaviours and strategic objectives oUnderstanding of the role of the Bank Healthcare Support Worker in the hospital setting.

      Desirable

      • Basic knowledge of how the NHS works

      Other requirements

      Essential

      • oAble to demonstrate that you are honest, reliable and trustworthy oTreat patients, visitors, colleagues with respect oAbility to travel between Trust sites oAbility to be flexible to meet the needs of the patients, the team, the service and the Trust.
      Person Specification

      Attitude, Behaviour and Values

      Essential

      • Always puts patients first, Customer service focus, Willing and able to take personal responsibility, Demonstrates passion for excellence, Seeks out and takes opportunities for improving the service offered, Takes pride in their work and their team, Flexible in their attitudes and behaviours to support team working and delivery of objectives, Respects, values and cares for others, Supports learning and development of self and others, Supports and promotes equality, diversity and inclusion

      Experience

      Essential

      • A minimum of twelve months continuous and recent employment as a Health Care Support Worker in the NHS.

      Skills

      Essential

      • Must be able to demonstrate, in relation to patients, visitors, colleagues and other individuals connected with the Trust and NHS: Effective communication, Required IT skills, Caring and Compassionate, Empathy and understanding, Ability to provide excellent patient centred care, Inclusivity, Excellent time management, Team worker, Ability to prioritise appropriately, Ability to advocate for others as required

      Qualifications

      Essential

      • Functional level of English and Math Care Certificate in an acute Trust

      Desirable

      • Health and Social Care Level 2

      Knowledge

      Essential

      • oTrust vision, values and behaviours and strategic objectives oUnderstanding of the role of the Bank Healthcare Support Worker in the hospital setting.

      Desirable

      • Basic knowledge of how the NHS works

      Other requirements

      Essential

      • oAble to demonstrate that you are honest, reliable and trustworthy oTreat patients, visitors, colleagues with respect oAbility to travel between Trust sites oAbility to be flexible to meet the needs of the patients, the team, the service and the Trust.

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Ashford & St. Peter's Hospitals NHS Foundation Trust

      Address

      St Peter's Hospital

      Guildford Road

      Chertsey

      KT16 0PZ


      Employer's website

      https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Ashford & St. Peter's Hospitals NHS Foundation Trust

      Address

      St Peter's Hospital

      Guildford Road

      Chertsey

      KT16 0PZ


      Employer's website

      https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.