Employer Industry: Financial Services

Why consider this job opportunity:
- 100% remote work flexibility
- Opportunity for career advancement and growth within the organization
- Strong focus on customer service and stakeholder engagement
- Involvement in important compliance and fraud prevention efforts
- Collaborative work environment with a commitment to integrity and discretion

What to Expect (Job Responsibilities):
- Serve as the first point of contact for incoming communications related to BSA and fraud matters
- Manage ticket and email inbox correspondence for BSA and Fraud; oversee fraud support hotline
- Conduct investigations for high-risk or suspected/confirmed fraudulent activity
- Monitor newly established members and accounts to ensure regulatory compliance
- Collaborate with fraud specialists for thorough investigations using internal and external resources

What is Required (Qualifications):
- High school diploma
- Minimum 2 years of BSA and Fraud experience
- Associate's degree preferred
- Experience in banking or financial services preferred
- Strong customer service, verbal, and written communication skills

How to Stand Out (Preferred Qualifications):
- Experience in handling confidential and sensitive information
- Intermediate proficiency with Microsoft Word, Excel, and Outlook
- Proven ability to work independently and as part of a team
- Excellent time management skills
- Motivation to achieve desired outcomes

#FinancialServices #RemoteWork #CareerOpportunity #CustomerService #FraudPrevention

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.