Summary

As a successful Intern, you will be responsible for assisting with the operations side of summer week-long operations at the Ripken Experience in Myrtle Beach, SC. This is a paid Internship, while also being able to earn college credit.

Dates: May 24, 2024 – August 11, 2024

Responsibilities:

As a Tournament Operations Summer Intern, you will:

• Work directly under the Event Coordinator in assisting him/her with rosters, welcome packets, and paperwork before each tournament
• Serve as a tournament official, maintaining a working knowledge of rules and procedures, announcing games and operating scoreboards
• Serve as a customer service representative to the coaches. Answer questions as they pertain to their tournament
• Work directly with front office personnel in order to successfully execute all tournaments
• Assist with team registration, opening ceremonies, and skills competitions each Sunday
• Perform basic grounds crew duties such as field work and filling water coolers
• Execute basic cleaning duties which include but are not limited to; sweeping, mopping, cleaning & stocking restrooms, cleaning windows and picking up trash
• Assist Concessions and Retail Manager with inventory, customer payments, and possibly grill duties
• Convey and maintain a high level of professionalism at all times while providing extraordinary external and internal customer service
• Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand
• Work with staff to achieve objectives effectively and efficiently while providing a once-in-a-lifetime experience for participants

Required Experience

We require:

• Prior work experience in customer service environment
• An outgoing, friendly personality and excellent communication skills, strong initiative, and high-energy
• Strong detail-orientation, with ability to problem-solve
• Good time-management skills
• Work Schedule will vary; nights and weekends will be required based on business needs
• A passion for sports and someone working toward an educationally focused college degree

Special Physical Requirements of the Job/Working Conditions: You may be required to lift up to 70 lbs., may be exposed to dust/dirt at the complex, and may be exposed to extreme hot temperatures.

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