Fast Pace Health
Behavioral Health Call Center Specialist (Remote)
PayCompetitive
LocationFranklin/Tennessee
Employment typeOther
This job is now closed
Job Description
- Req#: 19158
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $15/hour
- Opportunity for career advancement and growth within the organization
- Work remotely with flexible schedule options
- Comprehensive benefits including holiday pay, PTO, medical, dental, and vision
- Engaging community involvement through events and outreach programs
- Supportive and collaborative work environment focused on teamwork and quality care
What to Expect (Job Responsibilities):
- Promote the five principles of the employer: Communication, Teamwork, Empowerment, Quality of Care, and Friendliness
- Answer and coordinate phone calls, triaging as necessary
- Record telephone encounters accurately via the EHR system
- Verify patient insurance and collect co-pays or fees for services
- Complete prior authorization forms for medication approval when required
What is Required (Qualifications):
- Minimum of 1 year of front desk experience in a healthcare setting
- High School Diploma or its equivalent
- Strong customer service skills and excellent verbal communication
- Proven ability to multitask and problem-solve
- Familiarity with insurance eligibility and collections preferred
How to Stand Out (Preferred Qualifications):
- Experience in a behavioral health setting
- Knowledge of compliance training and requirements
- Background in handling medical release forms and patient registrations
#HealthcareServices #RemoteWork #CustomerService #CareerOpportunity #CommunityEngagement
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