Independence Pet Holdings® (IPH) is one of North America's largest pet insurance and services organizations. Our impressive family of brands supports insurance for more than 1,000,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry.

IPH's mission is to strengthen the unique bond between pets and their people through our family of innovative products and services. We understand how important pets are: they're family. Our pack of 1,200 team members embodies a shared passion for positively impacting the lives of our four-legged friends.

Independence Pet Group® (IPG) is one of North America's largest pet insurance and services organizations. Our impressive family of brands supports insurance for more than 1,000,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry.

IPG's mission is to strengthen the unique bond between pets and their people through our family of innovative products and services. We understand how important pets are: they're family. Our pack of 1,200 team members embodies a shared passion for positively impacting the lives of our four-legged friends.

Job Description:

IPG is currently looking for an experienced Benefits Integration Specialist that will manage and facilitate the build-out of our OnePack product enrollment experience on our external client's benefits platforms.

Job Location: Remote work is not available in AK, MT, HI (US)

Main Responsibilities:

• Lead and facilitate client-level integrations on benefits administration platforms, such as ADP, Workday, etc. from sold notification to go-live date.
• Maintain project timelines and deliverables ensuring they are completed on time. This includes recording updates and milestones within project management system(s) and CRM(s).
• Work closely with external HR, broker, and platform technical teams to ensure seamless implementation and integration with client's benefits system(s).
• Analyze and suggest best practices for streamlining integration, such as system upgrades or process improvements.
• Present requirements and functional/technical specifications to external case-build teams. Answer questions and provide more hands-on support as needed.
• Act as a liaison between the client and the Sales and Relationship Management teams. This includes providing support to potential new clients before being sold and supporting existing clients seeking a different level of integration.
• Alongside the Relationship Manager, perform research and interview at client-level to determine technical business requirements. Collaborate with internal teams and translate into requirements and specifications for technical projects and system enhancements.
• Work closely with Group Admin team, including Implementation and EDI Specialists, Billing, Technical Development, and Customer Experience.
• Perform other duties and responsibilities as assigned.

Required Qualifications:

Experience: 3 year's relevant experience

Education: Must meet one of the following requirements:

• Bachelor's Degree or equivalent work experience (One-year relevant experience is equivalent to one-year college)
• Associate's degree in a Technical Field
• Certification in relevant focus area

Preferred Qualifications:

• Experience working with benefits software such as ADP, Workday, UKG, etc.
• Ability to work independently on moderately complex projects/assignments and seek guidance on projects/assignments of higher complexity.
• May provide guidance and assistance to entry level professionals and/or support employees.
• Excellent organizational and time management skills are a must.
• Self-Starter with an analytical mindset.

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All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)