Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for conversion to a full-time position with the employer
- 100% remote work opportunity, allowing for flexibility
- Supportive and inclusive corporate culture that values diversity
- Chance to make a positive impact on patient access to therapies

What to Expect (Job Responsibilities):
- Serve as the primary contact for patients, pharmacies, and medical professionals utilizing an Opus Health program
- Provide initial support for customer requests via telephone, email, fax, or other means
- Quickly assess user issues and provide first-level support for problem resolution
- Document resolution information and escalate unresolved issues to the appropriate area
- Recognize operational challenges and suggest recommendations to management

What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certified
- Minimum of 3 years of call center experience
- Bi-lingual (English/Spanish)

How to Stand Out (Preferred Qualifications):
- Experience in medical claim processing is a plus
- Familiarity with customer service best practices in a healthcare setting

#HealthcareServices #RemoteWork #PharmacySupport #CareerOpportunity #DiversityAndInclusion

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.