Employer Industry: Life Sciences and Healthcare

Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for conversion to a full-time position with the employer
- 100% remote work flexibility
- Diverse corporate culture that celebrates teamwork and inclusiveness
- Work with a leading global provider of clinical research and healthcare intelligence

What to Expect (Job Responsibilities):
- Serve as the primary call center contact for patients, pharmacies, and medical professionals
- Provide initial support for customer requests via telephone, email, fax, or other means
- Quickly assess user issues and provide first-level support for problem resolution
- Document resolutions and escalate unresolved issues to appropriate areas
- Recognize operational challenges and suggest recommendations to management

What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certified
- Minimum of 3 years of call center experience
- Bi-lingual (English/Spanish)

How to Stand Out (Preferred Qualifications):
- Experience in medical claim processing is a plus

#LifeSciences #Healthcare #RemoteWork #PharmacySupport #CareerOpportunity

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