Employer Industry: Cancer Care Navigation

Why consider this job opportunity:
- Pay rate of $19.23/hour
- Opportunity for career advancement within a growing organization
- Flexible remote work option available for candidates throughout the United States
- Engage in meaningful work that supports cancer patients and their families
- Collaborative and inclusive company culture focused on diverse perspectives

What to Expect (Job Responsibilities):
- Handle inbound and outbound calls, text messages, secure emails, and faxes from members and providers, connecting them with their Care Team
- Generate daily member reports and assist with day-to-day functions for interdisciplinary care team meetings
- Identify and triage member needs to facilitate clinical support and care coordination
- Schedule patient and provider calls and case conferences as needed
- Contribute to special projects and data entry, supporting the growth of a virtual medical practice

What is Required (Qualifications):
- Minimum of one year of telephonic support experience in a healthcare or customer service role
- Proficiency in both English and Spanish for effective verbal and written communication
- Strong organizational skills with the ability to manage multiple tasks under pressure
- Exceptional listening and communication skills to build rapport with members and colleagues
- Comfort with ambiguity and adaptability to fast-paced environments

How to Stand Out (Preferred Qualifications):
- Experience with video chatting, Google Suite, Slack, and electronic health records
- A proactive approach to identifying priorities and taking action to address member needs
- A growth mindset and commitment to fostering a positive work environment

#CancerCare #HealthcareSupport #RemoteWork #CareerGrowth #DiversityAndInclusion

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