Employer Industry: Subrogation and Telecommunications

Why consider this job opportunity:
- Salary up to $14.00 per hour
- Tiered support bonus system with potential bonuses ranging from $105 to $205 per pay period
- FNOL Incentive Program allowing high performers to earn additional bonuses
- Fully remote position offering flexibility in work environment
- Paid Time Off (PTO) accrued at a rate of 5 hours per pay period, totaling 3 weeks in the first full year
- Supportive company culture with community involvement and celebrations of achievements

What to Expect (Job Responsibilities):
- Accept inbound calls from engineers, technicians, and other field operators reporting First Notice of Loss (FNOL)
- Communicate effectively while entering data accurately into a customized database
- Report underground damage to locating companies when applicable
- Provide outstanding service to customer representatives
- Analyze photos and map the correct location of reported damages

What is Required (Qualifications):
- Minimum of 6 months to 1 year of previous customer service call center experience
- High School Diploma or equivalent
- Ability to read, write, and speak in both English and Spanish
- Typing speed of at least 55 words per minute, error-free; a typing test will be required
- Proficiency with Microsoft Excel, Word, Outlook, PDFs, and internet searches

How to Stand Out (Preferred Qualifications):
- Experience with Microsoft Teams is a plus
- Comfortable working on special projects as assigned

#Subrogation #Telecommunications #RemoteWork #CustomerService #CareerOpportunity

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