Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere in Florida
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and satisfaction
- Bilingual skills in English and Spanish are essential, enhancing your employability

What to Expect (Job Responsibilities):
- Answer incoming telephone calls and accurately book appointments in the Next Gen system
- Register new patients, entering all demographics and insurance information, and verify insurance
- Assist with rescheduling appointments and confirm the next business day’s appointments
- Provide counseling to patients regarding appointment verification and scheduling for multiple physicians
- Maintain accurate documentation in each patient's chart related to calls and messages

What is Required (Qualifications):
- Minimum of 1 year of experience scheduling appointments and/or surgeries
- Experience with insurance verification and processing
- Bilingual proficiency in English and Spanish, both spoken and written
- Must be capable of multi-tasking and working with a diverse patient population
- Punctual and reliable for scheduled work shifts

How to Stand Out (Preferred Qualifications):
- Experience working in a call center or healthcare scheduling environment
- Familiarity with Next Gen or similar electronic health record systems
- Strong organizational and communication skills
- Ability to adapt to changing priorities and work in a fast-paced environment

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