Employer Industry: Healthcare Services

Why consider this job opportunity:
- Competitive salary up to $25/hour
- Comprehensive health, vision & dental insurance
- 401k and equity compensation package
- Monthly $100 work from home expense stipend for remote work
- Gas reimbursements for on-site engagement days
- Flexible vacation policy for work-life balance
- Opportunity for rapid career progression and personal growth

What to Expect (Job Responsibilities):
- Maintain ongoing caseload of individuals using evidence-based approaches to promote engagement and health goals
- Provide social support navigation to members, understanding their hesitancy or distrust of the healthcare system
- Conduct telephonic and SMS outreach to ensure timely follow-up with members
- Collaborate with the care management team to develop Health Action Plans
- Assist with delegated tasks and collaborate on care issues with the Enhanced Care Management team
- Meet monthly encounter metrics for compliance with health plan regulations
- Break down barriers to ensure individuals' continuation with the program
- Assist individuals in securing connection to community supports and coordinate physical care management appointments
- Utilize online platforms to collaborate with team members and carry out daily tasks

What is Required (Qualifications):
- 3+ years of general work experience, preferably in case management
- Physical location in/near Merced, California
- Reliable transportation for engagement at various locations
- Quiet, HIPAA compliant, and internet-connected workspace for remote work
- 1+ year(s) of case management experience
- Bilingual in English and Spanish
- Strong understanding of cultural fluency
- High degree of empathy
- Ability to work collaboratively in a multidisciplinary team
- Organizational skills
- Ability to remain patient in challenging situations
- Strong technical skills and comfort with technology innovation
- Valid driver's license and auto liability insurance

How to Stand Out (Preferred Qualifications):
- Demonstrated experience working with individuals experiencing complex chronic needs, homelessness, or mental illness/substance use disorder
- 2+ years of case management experience
- Experience with motivational interviewing
- Knowledge of medical terminology
- Zest for problem-solving and thinking outside the box
- Detail-oriented and organized self-starter
- Reliable and comfortable in an ever-changing environment

#HealthcareServices #CaseManagement #CareerOpportunity #CompetitivePay #PersonalGrowth

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