Overview

Bilingual (French/English) Credit Collector

• Are you ready to take your career in credit collection to the next level?

We are currently seeking a dedicated Bilingual Credit Collector to join our team. As a Bilingual Credit Collector, you will report to the Credit Manager and will be responsible for collections of accounts receivable in a Business to Business setting and ensuring order review and release within corporate guidelines.

Responsibilities

Key Responsibilities:

• Liaise with Business customers to collect outstanding invoiced receivables and address inquiries and concerns
• Collaborate with internal business units to resolve outstanding receivables
• Review and release merchandise, parts, and repair orders within company guidelines
• Assess credit risk, review customer credit limits, and make credit recommendations as required
• Prepare third-party packages for referral and bad debt write-offs
• Assist with the training and onboarding of new employees in the Credit department

Qualifications

To Succeed, You Will Need:

• Post-Secondary education (preferably College Accounting)
• Minimum 1 year experience in collections, preferably in a Business-to-Business environment
• Strong time management and multitasking skills to handle large account portfolio requests
• Intermediate analytical skills to understand corporate policies and procedures and resolve issues effectively
• Experience with supplier portals preferred
• Proficiency in Excel and experience in VLOOKUP’s and pivot tables
• Fluently bilingual in English and French

Why Join?

REMOTE WORK

• This position offers a Virtual work schedule. You will be 100% remote and not required to report to the office unless there is a specific business need (work schedules and office reporting requirements may change from time to time based on business needs)
• When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools

BENEFITS

• Comprehensive health coverage plan that includes medical, dental and vision
• Life insurance, disability and wellness programs
• Vacation, Paid Personal Time and Sick days
• Matching RRSP contribution & Profit-Sharing Program
• Tuition Assistance Program for professional continuing education
• Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

• Employee referral program
• Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
• Community involvement
• Employee Appreciation Events