Employer Industry: Financial Services

Why Consider this Job Opportunity:
- Competitive compensation and bonuses
- Comprehensive Total Rewards Program
- Opportunity for career development and access to various job opportunities
- World-class training program in financial services
- Dynamic, collaborative, and high-performing team environment

What to Expect (Job Responsibilities):
- Engage with clients through outbound calls regarding outstanding payments
- Educate and provide advice on credit solutions
- Resolve problems and maintain relationships with partners
- Support colleagues in meeting client needs
- Adhere to compliance routines and processes to protect client interests

What is Required (Qualifications):
- Ability to work independently in a structured environment as a Remote Office Employee
- Proven interpersonal, communication, and problem resolution skills
- Fluency in French and English
- Flexibility to work various shifts to meet client needs
- Past experience in a customer service role

How to Stand Out (Preferred Qualifications):
- Negotiation skills
- Experience working in a team and metrics-based performance environment
- Previous experience in a Contact/Call Centre and fast-paced financial or service industry

#FinancialServices #CustomerService #CareerDevelopment #RemoteWork #CompetitiveCompensation

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