Employer Industry: Health and Wellness Rewards Programs

Why consider this job opportunity:
- Starting pay of $17/hour, plus an additional $1/hour for night and weekend shifts
- Full-time position with benefits eligibility after 60 days
- Paid training provided for new employees
- Opportunity to work from home with flexible scheduling
- Supportive and collaborative work environment that encourages healthy behaviors

What to Expect (Job Responsibilities):
- Manage a high volume of inbound calls in a timely manner
- Follow a scripted workflow to verify information and assist callers
- Identify customer needs, clarify information, and provide solutions
- Access company and client resources to accurately handle calls
- Maintain professionalism and punctuality during all customer interactions

What is Required (Qualifications):
- Minimum of 1 year of customer service or support experience
- Minimum of 1 year of call center or office background experience
- Bilingual/Fluent in English and Spanish
- Must be 18 years of age
- Strong phone and verbal communication skills with active listening abilities

How to Stand Out (Preferred Qualifications):
- Previous experience handling PHI/HIPAA covered entities
- Previous remote work experience
- Technical savvy with the ability to navigate multiple browsers and systems
- Quick learner with the ability to work independently
- Typing speed of 35 words per minute accurately

#HealthAndWellness #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.