Employer Industry: Insurance Services

Why consider this job opportunity:
- Salary up to $30.76 per hour
- Opportunity for career advancement and growth within the organization
- Flexibility to work from home 80% of the time
- Comprehensive benefits package including medical, dental, vision, and 401(k) contributions
- Paid time off program with 23 days accrued annually for full-time employees
- Support for obtaining a Property & Casualty Insurance license with training and administrative support

What to Expect (Job Responsibilities):
- Serve as the primary contact for customers, addressing service issues, requests, and account information
- Gather and enter pertinent information to ensure prompt resolution of customer inquiries
- Educate clients and advisors on newly enacted services to facilitate efficient self-service
- Troubleshoot usability issues and refer complex problems to appropriate service partners
- Manage multiple priorities while delivering exceptional customer service

What is Required (Qualifications):
- Must be available for scheduled work shifts, including every third Saturday
- Minimum of 1 year of experience providing customer-focused solutions or support
- Exceptional written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Must obtain a Property & Casualty Insurance license within 12 months of employment

How to Stand Out (Preferred Qualifications):
- Experience in a customer service role within the insurance industry
- Familiarity with insurance policies and procedures
- Strong problem-solving skills with a results-driven mindset
- Demonstrated ability to work effectively in a remote environment
- Knowledge of customer relationship management (CRM) software

#InsuranceJobs #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits

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