Employer Industry: Financial Services

Why consider this job opportunity:
- Salary ranging from $17.00 to $18.90 per hour, with additional monthly incentives available
- Bilingual skills (English/Spanish) rewarded with a 10% pay differential
- Comprehensive benefits package including medical, dental, and vision coverage for employees working 20+ hours per week
- Flexible scheduling opportunities for top performers, with no Sunday shifts
- Career advancement potential from Associate I to Associate IV, with pay increases at each level
- Extensive paid training program and ongoing training opportunities for professional growth

What to Expect (Job Responsibilities):
- Answer inbound calls regarding the employer's products and services
- Understand and adhere to policies and procedures for daily operations
- Ensure customer satisfaction with a professional demeanor
- Assist customers with less-than-perfect credit while maintaining a strong phone presence
- Participate in team meetings to discuss performance and strategies

What is Required (Qualifications):
- Must be available for varying shifts, including evenings and Saturdays
- Bilingual skills in English and Spanish are required
- Strong communication skills and accountability for customer satisfaction
- Previous experience in a customer service role is preferred
- Ability to participate actively in a team environment

How to Stand Out (Preferred Qualifications):
- Experience in a call center or financial services environment
- Proven track record of achieving high customer satisfaction scores
- Familiarity with customer relationship management (CRM) software
- Strong problem-solving skills and ability to handle challenging situations
- A proactive approach to personal and professional development

#FinancialServices #CustomerService #CareerGrowth #BilingualOpportunity #CompetitivePay

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