Employer Industry: Financial Services

Why consider this job opportunity:
- Salary up to $18.90/hour with additional monthly incentives available
- Bilingual skills (English/Spanish) compensated with a 10% differential
- Comprehensive benefits package including full medical, dental, and vision coverage
- Opportunities for career advancement with a clear path from Associate I to Associate IV
- Flexible scheduling options for top performers
- Engaging company culture with fun employee events and community volunteer opportunities

What to Expect (Job Responsibilities):
- Answer inbound calls regarding products and services
- Understand and apply policies and procedures for daily operations
- Ensure customer satisfaction with a professional demeanor
- Assist customers with less than perfect credit while maintaining a strong phone presence
- Participate in team meetings to enhance collaboration and performance

What is Required (Qualifications):
- Bilingual skills in English and Spanish
- Availability for varying shifts, including evenings and Saturdays
- Ability to maintain a professional demeanor in customer interactions
- Strong phone communication skills
- Must be committed to achieving high satisfaction ratings on customer surveys

How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role
- Familiarity with financial products and services
- Strong problem-solving skills
- Ability to work non-traditional hours for additional pay incentives
- Interest in community involvement and volunteer work

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