Employer Industry: Financial Services

Why consider this job opportunity:
- Salary up to $18.90/hour with additional monthly incentives available
- Opportunities for career advancement from Associate I to Associate IV, each step earning an increase in pay
- Flexible scheduling opportunity for top performers
- Comprehensive benefits package including full medical, free dental and vision coverage
- Paid community volunteer hours, averaging 30,000 hours per year
- Supportive work culture that emphasizes personal success, health, wellness, and employee appreciation

What to Expect (Job Responsibilities):
- Answer inbound calls regarding products and services
- Understand and adhere to policies and procedures for daily operations
- Ensure customer satisfaction while maintaining a professional demeanor
- Assist customers with less than perfect credit
- Participate in team meetings to enhance service delivery

What is Required (Qualifications):
- Bilingual skills in English and Spanish are required
- Availability for varying shifts, including weekends
- Ability to demonstrate strong phone presence
- Commitment to achieving high customer satisfaction ratings
- Must be punctual and reliable for scheduled shifts

How to Stand Out (Preferred Qualifications):
- Experience in customer service or related field
- Familiarity with financial products and services
- Proven track record of achieving customer satisfaction goals
- Ability to adapt to changing work environments
- Willingness to participate in ongoing training opportunities

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.