Employer Industry: Customer Service in the Automotive Sector

Why consider this job opportunity:
- Top-notch paid training to enhance your skills
- Unlimited advancement opportunities for career growth
- Supportive team environment fostering collaboration
- Rewarding benefits package prioritizing your well-being
- Must be bilingual in English and Spanish

What to Expect (Job Responsibilities):
- Analyze payment history and communicate account statuses to customers
- Recommend appropriate solutions by negotiating acceptable collection arrangements
- Report sensitive and complex issues promptly to the Team Leader
- Document all activities clearly and concisely in accordance with established procedures
- Handle a high volume of inbound calls while maintaining professionalism

What is Required (Qualifications):
- Must be bilingual in English and Spanish
- High School Diploma required
- Minimum typing speed of 30 WPM
- Previous experience in customer service, retail, or call center environments
- Strong organizational and problem-solving skills

How to Stand Out (Preferred Qualifications):
- Demonstrated ability to perform at a high level in a busy environment
- Excellent verbal and written communication skills
- Proficiency in Microsoft Windows, Word, and Excel
- Ability to maintain a calm and positive demeanor while managing multiple projects

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