Employer Industry: Digital Banking

Why Consider this Job Opportunity:
- Competitive pay and benefits
- Opportunity for career growth and development
- Remote work opportunity within New Brunswick
- Supportive and inclusive work environment
- Access to diverse Employee Resource Groups

What to Expect (Job Responsibilities):
- Provide exceptional service to clients through various channels
- Educate clients on financial products and self-service options
- Drive first contact resolution and identify service barriers
- Work flexible shifts, including weekends and holidays
- Complete mandatory training remotely from home

What is Required (Qualifications):
- Strong English and French communication skills
- Curiosity to meet clients' needs and provide solutions
- Problem-solving and conflict resolution abilities
- Quick learner with contact center technology
- Time management and organizational skills

How to Stand Out (Preferred Qualifications):
- Experience in retail, sales, or customer service environment

#DigitalBanking #ClientService #CareerGrowth #RemoteWork #InclusiveEnvironment

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.