Employer Industry: Travel and Tourism

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with occasional office visits as needed
- Dynamic and supportive work environment with a passionate team
- Engage in rewarding work that helps customers plan their dream vacations
- Flexible work schedule with potential for overtime

What to Expect (Job Responsibilities):
- Answer inbound phone calls from customers and business partners efficiently
- Assist customers in matching their needs with vacation offerings and secure bookings
- Provide feedback and suggestions from customers to enhance the service experience
- Learn and utilize software systems to manage customer requests effectively
- Collaborate with colleagues to resolve customer complaints and inquiries

What is Required (Qualifications):
- Bilingual in French and English (spoken and written)
- At least 1 year of customer service and sales experience
- Ability to work flexible hours, including evenings and weekends
- Comfortable working in a remote environment
- Access to a quiet workspace with high-speed internet

How to Stand Out (Preferred Qualifications):
- Call center experience
- Familiarity with travel industry certifications such as TICO/OPC
- Strong computer skills with proficiency in various software applications

#TravelIndustry #CustomerService #RemoteWork #CareerGrowth #BilingualJobs

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