Employer Industry: Healthcare Services

Why consider this job opportunity:
- Starting hourly rate of $15.00, with unlimited monthly commission potential
- Competitive benefits including medical, dental, and vision insurance, with coverage starting the 1st of the month after the start date
- Bi-weekly pay with monthly commission bonus potential
- Opportunity for career advancement and growth within the organization
- Flexible work-from-home option with provided equipment
- Tuition reimbursement and employee discount programs available

What to Expect (Job Responsibilities):
- Make an average of 50 outbound calls per hour to offer, explain, and schedule free in-home or virtual health evaluations
- Follow approved scripts and ensure members understand the terms while responding to rebuttals professionally
- Meet daily productivity goals, including 300-400 outbound dials and 24 appointments set per day
- Adjust, reschedule, and cancel appointments with members and providers as necessary
- Monitor performance metrics and report member complaints to management promptly

What is Required (Qualifications):
- Minimum of 1 year call center experience or 2+ years of general work experience
- High School Diploma or equivalent preferred
- Strong communication skills with a friendly and conversational demeanor
- Ability to adhere to a fixed daily schedule, including start times and breaks
- Proficiency in the English language and strong computer skills

How to Stand Out (Preferred Qualifications):
- Previous experience in an outbound call center or high-volume environment with auto dialers
- Familiarity with metrics-driven environments
- Ability to work efficiently in a results-oriented call center setting
- Experience handling protected health information in compliance with HIPAA guidelines

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