Employer Industry: Customer Service

Why Consider this Job Opportunity:
- Salary up to $17.00 hourly
- Paid training provided with equipment
- Full-time schedule with full benefits
- Career growth opportunities available
- Positive, employee-friendly culture
- Opportunity to make a real impact and be part of a supportive team

What to Expect (Job Responsibilities):
- Act as initial point of contact for inquiries related to the NJ Family Care Program
- Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees
- Accurately document enrollment requests, status changes, complaints, and grievances
- Enter application and enrollment information into a web-based computer system
- Maintain proficiency in program policies and guidelines

What is Required (Qualifications):
- Basic understanding of a call center environment in a customer service role
- Ability to establish and maintain effective working relationships
- Problem-solving skills through analysis and feedback
- High School diploma or GED
- Background and drug screening required

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a customer service role

#CustomerService #RemoteWork #CareerGrowth #FullBenefits #TrainingProvided

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