Employer Industry: Customer Support Services

Why consider this job opportunity:
- Competitive compensation and full benefits package for full-time employees
- Opportunities for professional growth, development, and advancement within the organization
- 100% remote working employment model
- Sign-on bonus available
- Comprehensive training on hardware and software applications for qualified applicants
- Positive working relationships with support clients and a collaborative work environment

What to Expect (Job Responsibilities):
- Provide telephone support, ensuring customer questions are answered completely and professionally
- Handle e-mail and chat support, addressing all assigned messages and entering resolutions in the ticketing system
- Continuously improve cognitive and customer service skills through training and practice
- Communicate trends, issues, and solutions to supervisors and management
- Support coworkers by providing procedural advice and assistance

What is Required (Qualifications):
- High school diploma or equivalent
- Excellent written and oral Spanish communication skills, including strong listening skills
- Intermediate to advanced computer skills with emphasis on Internet knowledge
- Ability to provide superior customer care with dependability and adaptability
- Basic math skills and creative thinking abilities

How to Stand Out (Preferred Qualifications):
- Experience in a customer support role or similar environment

#CustomerSupport #RemoteWork #CareerGrowth #CompetitiveCompensation #TrainingProvided

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