Employer Industry: Digital Business Services

Why consider this job opportunity:
- Paid training provided to ensure your success
- Competitive wages with full benefits including medical, dental, vision, and 401k
- Paid time off to promote work-life balance
- Engaging employee wellness and engagement programs
- Opportunities for career advancement, as demonstrated by internal promotions
- Flexible remote work option, with the requirement to reside in Florida

What to Expect (Job Responsibilities):
- Connect with customers via phone, email, chat, and social media to resolve inquiries
- Calmly de-escalate and resolve customer issues as they arise
- Escalate complex interactions when necessary
- Track call-related information for auditing and reporting purposes
- Provide feedback on call-related issues and upsell when required

What is Required (Qualifications):
- At least 6 months of customer service experience preferred
- Must be over 18 years of age
- High School Graduate or GED required
- Ability to type a minimum of 25 words per minute
- Proven oral and written communication skills

How to Stand Out (Preferred Qualifications):
- Comfort with desktop computer systems and navigating Windows operating systems
- Strong logical problem-solving skills
- Excellent organization and work prioritization abilities
- Experience working in a remote team environment

#DigitalBusinessServices #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."