Quality Bicycle Products

Brand Support Technical Representative


PayCompetitive
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: BRAND002714
      Employer Industry: Bicycle Manufacturing

      Why Consider this Job Opportunity:
      - Salary up to $24/hr
      - Opportunity for career advancement and growth within the organization
      - Remote work option available for specific locations
      - Chance to work with well-known brands like Salsa, Surly, and Bosch
      - Supportive and collaborative work environment
      - Competitive pay based on market data

      What to Expect (Job Responsibilities):
      - Provide brand-specific customer service and technical support
      - Perform warranty diagnosis and resolution for brand-specific products
      - Document interactions and warranty data accurately
      - Attend brand-specific trainings and stay updated on product education
      - Assist with brand-specific recall events as needed

      What is Required (Qualifications):
      - 1-2 years of relevant experience in customer service or sales
      - Fluency in modern bicycle technology and trends
      - Strong time management skills
      - Excellent interpersonal and oral communication skills
      - Ability to work autonomously and ask questions

      How to Stand Out (Preferred Qualifications):
      - Technical understanding of QBP's proprietary brands and eBikes
      - 2+ years of specialty retail experience in the bicycle industry

      #BicycleManufacturing #CustomerService #RemoteWork #CareerGrowth #CompetitivePay

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      QBP distributes the very best brands that the bicycle industry has to offer. Our longstanding philosophy is that if we wouldn't ride it, we won't carry it. With over 400 leading brands and 36,000 SKU's, we provide independent bicycle dealers everything...