• Job Description

  Req#: 119114

  Job Details

  Job Location: KSCM - Costa Mesa, CA

  Salary Range: Undisclosed

  Essential Functions & Duties

  Karl Strauss is actively interviewing for Full-Time and Part-Time openings as a Brewpub Crew Member in the Costa Mesa area. Come be part of a fast-growing, supportive, team-focused, and beer-loving environment!

  Our company culture is vital to who we are, and we believe a strong culture starts with our people. Our culture is rooted in our values and expressed in the support and care of our teams. We look for authentic, collaborative, and diverse team members who align with our values and enjoy working towards our purpose: making people happy one Karl Strauss beer at a time.

  Compensation: Hourly Rate: $24-27/hour (including tip wage)

  Position Summary

  Our Brewpub Crew Members are part of our Front of House team, and a crucial part of our service model. The Front of House team works closely with our Heart of House team to create an environment of great hospitality and enthusiasm for guests within the Brewpubs.

  The role of the Brewpub Crew Member is to guide and support the guests through the Brewpub Experience while completing necessary job functions.

  Key Responsibilities:

  Engaging Customer Service:

  • Exhibits a positive and professional demeanor by demonstrating optimism, warmth, and integrity to create a pleasant environment for guests and other team members.
  • Works to build relationships with guests and continuously looks for opportunities to make each experience memorable.
  • Determines customer needs by asking questions and sharing product knowledge.

  Operational Excellence:

  • Participates in training and maintains education by using “own your shift” tools to ensure up-to-date knowledge on company communication, training modules, and Local, State, and Federal regulations.
  • Demonstrates proficient knowledge about the Company’s initiatives, policies & procedures, and monthly safety topics.
  • Ensures we maintain a clean work environment by following all safety policies and procedures.
  • Serves alcohol responsibly by adhering to all Company policies, and Local, State, and Federal regulations concerning the sale of alcohol.

  Who You Are

  • Thrives in a fast-paced environment.
  • Enthusiastic about a service-oriented and guest-centric environment.
  • Team-Oriented: Stands for teamwork and isn’t afraid to jump in to help others.
  • Strong Communicator: excellent communication skills, skilled at assessing needs, and able to share features and information about products with guests.
  • Inclusive: experienced in collaborating with others across differences.
  • Passionate: cares deeply about our values, is self-motivated, and is passionate about the product.
  • Self-reflective: Acknowledges own experience and experiences of others.

  Who We Are

  Karl Strauss Brewing Company is widely recognized as craft beer pioneers in the brewing industry. From our award-winning Core Lineup, artisanal Barrel Aged projects and Collaboration Series, down to our experimental and boundary pushing Small Batch Program, our beers cover every shade of the spectrum. World class quality control ensures that every drop of Karl Strauss beer leaves the brewery tasting the best it possibly can and our rigorous standards for transporting it across the state mean that it stays that way until it’s in a can, glass, or bottle on its way to your lips.

  Our Main Brewery is located in Pacific Beach, California and we operate 8 Surfrider ocean-friendly certified brewpubs across Southern California, at locations spread between San Diego and Los Angeles. We also operate as a distributor, partnering with like-minded craft beverage producers to distribute across Southern California. We are environmental stewards and work to make conscious decisions that reduce our carbon footprint, and give back to our environment. We are committed to sustainable operations and giving back to our communities.

  The fun stuff! Some of the perks of working at Karl Strauss include…

  • Flexible Schedules: we will work to accommodate your schedule as much as possible! We understand you may be attending school or have other priorities.
  • Employee Discount: Enjoy a meal, take home some beer, or add some Karl Strauss merch to your collection!
  • Opportunities for growth and future advancement: We are proud of our internal promotions and believe in providing advancement opportunities within the company.
  • Community: We are always looking for more ways to have fun together and support the community. Join us in our company-wide events!
  • Beer of the Month: Eligible employees can take our Beer-of-the-Month home for free to share with family and friends.

  Benefits for Full-time eligible employees:

  • 401(k) & company match
  • Voluntary Life and AD&D
  • Long Term Disability
  • Employment Assistance Program (mental, financial, and legal assistance)
  • Pet insurance
  • TeleDoc
  • Medical, dental & vision plans
  • HSA & FSA
  • Vacation time
  • Wellness Program
  • Rewards & Recognition Program

  Necessary Knowledge, Skills, and Abilities

  
  

  • Must have a valid Responsible Beverage Service Certification (RBS)
  • High School diploma or equivalent
  • Previous experience in a brewpub or taproom preferred
  • Knowledge and passion for craft beer preferred
  • Previous hospitality experience
  • Ability to work in a high-volume, fast-paced setting while remaining calm and organized
  • Previous experience working in a customer service role
  • Requires strong verbal communication skills
  • Punctual and enthusiastic, honest, and reliable
  • Successful completion of the Company’s onboarding, training program, and subsequent testing

  Physical Demands: Heavy work - Employee typically shares workstation with others in similar positions. Time spent conducting sedentary work is less than 25%. It requires walking, standing, and driving for more than 75% of the workday. Lifting 100 pounds maximum with frequent lifting and carrying of objects weighing up to 50 pounds and requires wearing the pre-established uniform, including non-slip, closed-toe shoes

  *Karl Strauss participates in E-Verify. Click to view: Notice of E-Verify Participation or Right to Work Notice

• About the company

  Karl Strauss Brewing Company is a San Diego, California-based craft brewery with eleven brewpub locations across Southern California and an onsite tasting room at their main brewery in the Pacific Beach neighborhood of San Diego.

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