About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Business Analyst in Australia Retail, you are responsible for liaising with stakeholders to elicit analyse, communicate and validate requirements for changes to business processes, policies and information systems.

In this role you will be focused on Project Delivery/Business Analysis, your main priority is to ensure that the business area is effectively managed.

This may require taking ownership of specific governance functions, working on an initiative or collaborating with a team of professionals who share similar skills to manage and coordinate essential activities that help us strike a healthy balance between delivering high quality customer outcomes with operating as a well-managed business.

Our Journey Expert Business Analyst roles offer you not only the flexibility and variety within the realm of Project Delivery, but also the opportunity to take on additional responsibilities outside of this domain.

You may be asked to contribute your skills to other teams that support different aspects of the business, providing you with a chance to develop a broader understanding of the industry.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

While this advert is for a single role, please be aware that there are multiple vacancies available for this position. We encourage interested candidates to apply.

Role Type: Permanent
Role Location: Bengaluru

What will your day look like?

As a Business Analyst, your accountabilities include:

• Identify and understand the business problem and the impact of the proposed solution on the organisation’s operations
• Document the complex areas of scope, objectives, added value or benefit expectations, using an integrated set of analysis and modelling techniques
• Translate business objectives into requirements using powerful analysis
• Evaluate business needs, thus contributing to strategic planning of information systems and technology directions
• Explore implications of design decisions and recommend improvements
• Undertake qualitative, quantitative and desktop research to uncover actionable insights that can improve solutions and identify new opportunities
• Liaise with major customers during preliminary installation and testing of new products and services
• Design and develop high quality business solutions
• Support delivery implementation
• Develop and implement test plans
• Support and participate in user acceptance testing

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Overall 6+ years of experience and 2+ years as a Business Analyst or similar position, across project methodologies e.g., Agile and Traditional

• Demonstrated experience working collaboratively with stakeholders.

• Proven experience in successfully applying delivery structures and delivery key knowledge area

• Excellent interpersonal, active listening and influencing skills – you need to be comfortable asking questions, raising concerns, and constantly thinking about our customers

• Experience in requirements gathering, documentation, validation and management.

• Excellent problem solving and analytical skills.

• Ability to learn on the job, navigate through ambiguity and a demonstrated growth mindset

• Should possess knowledge of agile methodologies such as LEAN and Kanban and proficiency in supporting tools for e.g., JIRA

• Experience in Retail banking would be advantageous.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 81552.

So why join us? (Bengaluru GCC)

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong.

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/. You can apply for this role by visiting ANZ Careers and searching for reference number 81552.

Job Posting End Date

[[22/11/2024]] , 11.59pm, (IST)